DONOR RELATIONS MANAGER

Riverside Healthcare•Kankakee, IL

14h•Onsite

About The Position

The Donor Relations Manager for the Riverside Healthcare Foundation is responsible for implementation of the strategic annual giving program that engages and inspires donors. This role requires a dynamic professional who can effectively manage volunteers, implement direct mail and digital communication strategies, deepen donor engagement through personalized stewardship and support special events. The ideal candidate will be passionate about fostering relationships, growing donors’ connection to the mission, and advocating for Riverside both within the organization and in the broader community.

Requirements

Strong understanding of direct mail and digital communication best practices.
Proficiency in moves-management and donor engagement strategies.
Excellent communication skills, with the ability to relate to and inspire a wide variety of people.
Strong organizational and time management skills
Passion for nonprofit work and genuine desire to help people grow their connection to Riverside’s mission.
Team player with a collaborative spirit and the ability to work well with diverse individuals
Ability to leverage technology and data to enhance fundraising outcomes.
Experience with CRM or donor database software is advantageous.
Bachelors degree preferred
One to three years of direct fundraising experience preferred.
Speech: Needed for presentations/training, telephone communication, facilitate meetings, communication with volunteers, president, board members, prospects.
Vision: Needed for computer entry, read memos and literature.
Smell: Helpful to note presence of electrical/fire safety.
Hearing: Needed for telephone communication, meetings, and listening to employee concerns.
Touch: Needed for computer entry, writing, filing.
Sit: 70%
Walk: 20%
Squat: 10%
Up to 10 lbs: Continuously
Need to lift reports and paperwork.
Sit: 60
Twist: 24
Stand: 15
Walk: 15
Kneel: 24
Drive: 45
Simple grasp up to 10 lbs. Often Normal weight: 5-10# often
Fine Manipulation: Computer entry, phone dialing, writing, using calculator, typing.

Responsibilities

Implement and engage a year-long, strategic process of appeals and outreach to new and existing donors, ensuring a consistent donor experience.
Proactively identify, cultivate, steward and solicit donor prospects. Work closely with foundation team, board members, key donors, physicians, and volunteers to connect donors to Riverside.
Utilize moves-management strategies to deepen donor relationships and increase giving levels. Implement personalized stewardship plans to recognize and appreciate donors.
Implement best practices in direct mail and digital communication to effectively reach and engage donors. Develop compelling content that resonates with diverse donor audiences.
Develop and implement donor recognition strategies that celebrate donor contributions and enhance their connection to Riverside’s mission. Includes donor related strategies within Riverside’s campus gardens and courtyards.
Review donor data to inform personal and global donor strategies. Leverage the foundation’s donor database software to track donor interactions, manage relationships, and analyze fundraising opportunities.
Engage and coordinate volunteers in the annual giving process, ensuring they are effectively utilized and supported in their roles.
Assist with other fundraising and development activities as required to support the overall goals of the Riverside Healthcare Foundation.
Perform additional tasks as assigned, including special projects that contribute to the success of the Foundation.

Benefits

Comprehensive suite of Total Rewards
Nationally rated employee well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift differential, on-call
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Nationally Rated wellness programs