Donor Relations Coordinator

Community Action Partnership of Orange County • Garden Grove, CA

1d • $23 - $24 • Hybrid

About The Position

Community Action Partnership has an exciting opportunity for a Donor Relations Coordinator. In this role, the Donor Relations Coordinator will support and embody an EPIC mindset to support the Development Department in meeting its goals by maintaining and expanding donor and volunteer relationships, and by playing a critical part in the work and dedication of Community Action Partnership of Orange County’s initiatives. CAP OC’s mission is to seek to end and prevent poverty by stabilizing, sustaining, and empowering people with the resources they need when they need them. By forging strategic partnerships, we form a powerful force to improve our community – the rewards of joining our team are immeasurable.

Requirements

• Developing and maintaining professional relationships
• Organizational skills
• Clear, concise, effective writing
• Keen business acumen
• Communication proficiency
• Planning and project management
• Driving results
• Creative/Innovative: Develop new and unique ways to prospect and cultivate individual donors, recurring donors and corporate teams/volunteers
• Relationship Builder: Able to build, maintain, and grow strategic, proactive relationships with potential corporate and business sponsors and partners, and other supporters of the philanthropic community
• Skilled writer: Ability to appeal to different audiences in a persuasive voice and with a strong understanding of language arts
• Communicative: Possess dynamic public speaking skills as well as be an effective individual communicator who is comfortable interacting, on the phone and in-person, with high-level executives
• Mission Focused: Embrace and articulate the mission, values, and aspirations of CAP OC
• Ethics Focused: Understand ethical behavior, business practices, and ensure own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
• Inclusive: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
• Lead: Positively influence others to achieve results that are in the best interest of the organization and those we serve
• Two years of non-profit or similar experience, with a focus on fundraising, volunteer engagement, and community outreach experience is highly desirable for this role.
• Must possess a valid California Driver’s License with a driving record that meets minimum standards established by CAP OC’s insurance carrier, proof of vehicle insurance, access to a vehicle and willingness to drive/travel when required.
• The employee must regularly lift and/or move objects up to twenty (20) pounds.

Nice To Haves

• Familiarity with software systems Raiser’s Edge NXT and/or Raiser’s Edge and Volunteer Hub is a plus.
• While a bachelor’s degree is preferred, equivalent work experience will also be considered.

Responsibilities

• Supports stewardship and engagement across giving segments, including a focus on monthly donors, annual campaigns, and other donors as assigned
• Track donor activity and engagement while helping to identify opportunities for deeper engagement
• Assist with donor communications, including acknowledgements, impact updates, campaigns and stewardship
• Prepare materials for donor meetings, tours, and cultivation opportunities
• Maintain accurate donor records and actions across any and all systems
• Support coordination and scheduling of volunteer groups
• Assist in post-volunteer follow up and cultivations
• Help identify prospective donors
• Coordinate with internal teams to ensure smooth and welcoming volunteer experience
• Engage with volunteer groups during their shifts
• Help manage Volunteer CRM system
• Assist with planning and execution of donor and volunteer events, including logistics, outreach, and coordination
• Support in pre-event preparations, including outreach, RSVP management, and event materials
• Manage onsite event needs including set up, strike, registration, and guest experience
• Support procurement and tracking on in-kind donations in preparation for managing auctions
• Process invoices, track payments, and support basic financial coordination for philanthropy activities
• Enter and maintain accurate data across donor, volunteer, and corporate records in CRM systems
• Support gift processing and ensure timely receipting and acknowledgment
• Maintain organized files, reports, and tracking systems
• Assist with ensuring proper gift acknowledgment
• Other duties as assigned

Benefits

• Medical examination and background check

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree