Donor Relations Coordinator

Community Action Partnership of Orange County•Garden Grove, CA

16h•Hybrid

About The Position

Community Action Partnership has an exciting opportunity for a Donor Relations Coordinator. In this role, the Donor Relations Coordinator will support and embody an EPIC mindset to support the Development Department in meeting its goals by maintaining and expanding donor and volunteer relationships, and by playing a critical part in the work and dedication of Community Action Partnership of Orange County’s initiatives. CAP OC’s mission is to seek to end and prevent poverty by stabilizing, sustaining, and empowering people with the resources they need when they need them. By forging strategic partnerships, we form a powerful force to improve our community – the rewards of joining our team are immeasurable. CAP OC hires professionals who support and embody the following EPIC values: Going above and beyond in every interaction and activity we undertake, we strive for EXCELLENCE in service, keeping a pulse on the most up to date innovations within our industry. Together, we continually assess and improve the way to work and enhance the strategies we employ to meet the needs of our community. Reaching our goals by working collaboratively with each other and our community, we are working to do the things that have not been done - empowering families and individuals to financial independence, breaking the cycle of poverty, creating financial equity, combating food insecurity, and establishing energy and healthy living conditions for all through social innovation. All of this takes PROACTIVENESS and an intrinsic motivation that drives us to go above and beyond to create cutting-edge trends and program designs. We have the will and the energy and won't stop until the needs of our underserved community no longer exist. We are a team of high INNOVATION, and we value the work we do, the people we serve, and we and treat each other with respect and kindness. We also have an environment of engaging in social economic justice by the sharing of ideas and are not afraid to try new things that serve to increase our educational capacity. We think outside of the box and challenge preexisting assumptions about issues of poverty. We strive to reach our goals by working in partnership with each other and our community. The work we do is deeply rooted in the COLLABORATION we have with our community and its citizens. We care about the legacy of Community Action Partnership and go above and beyond to ensure we support each other in bringing forth the services and resources that will positively change generations forever. We have remained true to our mission “ We seek to end poverty by stabilizing, sustaining and empowering people with the resources they need when they need them. By forging strategic partnerships, we form a powerful force to improve our community.

Requirements

Developing and maintaining professional relationships
Organizational skills
Clear, concise, effective writing
Keen business acumen
Communication proficiency
Planning and project management
Driving results
Creative/Innovative : Develop new and unique ways to prospect and cultivate individual donors, recurring donors and corporate teams/volunteers
Relationship Builder : Able to build, maintain, and grow strategic, proactive relationships with potential corporate and business sponsors and partners, and other supporters of the philanthropic community
Skilled writer : Ability to appeal to different audiences in a persuasive voice and with a strong understanding of language arts
Communicative : Possess dynamic public speaking skills as well as be an effective individual communicator who is comfortable interacting, on the phone and in-person, with high-level executives
Mission Focused : Embrace and articulate the mission, values, and aspirations of CAP OC
Ethics Focused : Understand ethical behavior, business practices, and ensure own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
Inclusive : Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
Lead : Positively influence others to achieve results that are in the best interest of the organization and those we serve
Two years of non-profit or similar experience, with a focus on fundraising, volunteer engagement, and community outreach experience is highly desirable for this role.
Must possess a valid California Driver’s License with a driving record that meets minimum standards established by CAP OC’s insurance carrier, proof of vehicle insurance, access to a vehicle and willingness to drive/travel when required.
The employee must regularly lift and/or move objects up to twenty (20) pounds.

Nice To Haves

Familiarity with software systems Raiser’s Edge NXT and/or Raiser’s Edge and Volunteer Hub is a plus.
While a bachelor’s degree is preferred, equivalent work experience will also be considered.

Responsibilities

Supports stewardship and engagement across giving segments, including a focus on monthly donors, annual campaigns, and other donors as assigned
Track donor activity and engagement while helping to identify opportunities for deeper engagement
Assist with donor communications, including acknowledgements, impact updates, campaigns and stewardship
Prepare materials for donor meetings, tours, and cultivation opportunities
Maintain accurate donor records and actions across any and all systems
Support coordination and scheduling of volunteer groups
Assist in post-volunteer follow up and cultivations
Help identify prospective donors
Coordinate with internal teams to ensure smooth and welcoming volunteer experience
Engage with volunteer groups during their shifts
Help manage Volunteer CRM system
Assist with planning and execution of donor and volunteer events, including logistics, outreach, and coordination
Support in pre-event preparations, including outreach, RSVP management, and event materials
Manage onsite event needs including set up, strike, registration, and guest experience
Support procurement and tracking on in-kind donations in preparation for managing auctions
Process invoices, track payments, and support basic financial coordination for philanthropy activities
Enter and maintain accurate data across donor, volunteer, and corporate records in CRM systems
Support gift processing and ensure timely receipting and acknowledgment
Maintain organized files, reports, and tracking systems
Assist with ensuring proper gift acknowledgment
Other duties as assigned