Donor Recruitment Associate

American Red Cross • Fort Wayne, IN

15h

About The Position

The Donor Recruitment Associate assists with planning, coordinating, and executing blood drive activities that support donor recruitment and collection goals. The role works directly at blood drives to cover vacant Account Manager territories or provide operational support as needed. It also leads, develops, and supports volunteers while fostering a positive, mission-focused environment that helps achieve successful blood collection outcomes.

The position works with Account Managers, sponsors, volunteers, and blood program leaders. It supports blood drive operations, donor recruitment, educational programming, record keeping, and customer service, and requires providing transportation for business purposes and traveling throughout the assigned district.

Requirements

• Bachelor's degree in Marketing, Sales, Communications, or a related field, or an equivalent combination of education and experience.
• Strong organizational, communication, and relationship-building skills.
• Ability to manage multiple priorities and work effectively in a team environment.
• Valid driver's license with a satisfactory driving record.
• Ability to travel throughout the assigned district.

Nice To Haves

• One year of related experience is preferred.
• Knowledge of sales, customer engagement, and negotiation techniques.
• Previous experience in sales, marketing, donor recruitment, customer engagement, event planning, or a related field.
• Knowledge of sales, customer relationship management, group dynamics, and negotiation techniques.
• Experience supporting community events, programs, or engagement initiatives.

Responsibilities

• Assist Account Managers in achieving blood drive goals through on-site recruitment, presentations to sponsoring organizations, management of online appointment schedules and data entry, work at sign-up tables, and preparation for recruitment meetings.
• Maintain accurate records in relationship management software and the Online Scheduling System (OLS), and provide tracking and statistical data on sponsor group performance.
• Provide organizational and operational support to blood program leaders to help achieve collection and annual goals.
• Schedule and deliver educational programs for sponsor contacts, recruitment committees, line volunteers, and volunteer telerecruiters to meet collection objectives and comply with regulations, procedures, and directives.
• Use organizational tools, technology, and strategies to enhance customer service, efficiency, and productivity.
• Cover vacant territories as directed.
• Provide own transportation for business purposes.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days a year, based on job type and tenure.
• 11 paid holidays, comprised of six core holidays and five floating holidays.
• 401(k) with up to 6% match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level