DONOR GREETER-Riverdale

Memphis Goodwill•Memphis, TN

8h•Onsite

About The Position

This position is responsible for greeting donors, assisting with unloading donations, providing tax receipts, and maintaining accurate donation counts. The role also involves processing donations according to procedures, ensuring safety during lifting and handling of items, and maintaining a clean and organized work area. Additionally, the Donor Greeter will assist customers with loading purchased items, help with truck loading/unloading, and contribute to the cleanliness of the sales floor and restrooms. Adherence to safety rules and attendance at training sessions are also key aspects of this role.

Requirements

Ability to greet donors promptly, friendly and courteously.
Ability to assist donors with unloading donations.
Ability to offer and provide tax receipts.
Ability to maintain accurate daily donation counts.
Ability to process donations according to procedures.
Knowledge of proper safety procedures for lifting heavy items, handling sharp items, chemicals, and wrapping fragile items.
Ability to maintain a neat, clean, and organized work area.
Familiarity with Consumer Product Safety Commission Recall publications.
Ability to assist customers with loading large items.
Ability to remove, tag, and store purchased items for customer pick-up.
Ability to assist with truck loading and unloading.
Ability to clean sales floor and restrooms.
Adherence to safety rules.
Willingness to attend training sessions.

Responsibilities

Greets donors within 10 seconds of arrival in a prompt, friendly and courteous manner.
Assist donors with the unloading of donations from vehicles, trailers, etc.
Offer and provide tax receipts to donors.
Maintains accurate daily counts of donations.
Process donations according to GGC Processing Procedures.
Use proper safety procedures when lifting heavy items, handling sharp items, chemicals and wrapping fragile items.
Maintains a neat, clean, and organized donation drive-through and work area.
Reviews and utilizes current Consumer Product Safety Commission Recall publications to prevent unsafe items from being sold in the store.
Assist customers with loading furniture and other large items.
Remove large, purchased items from sales floor, properly tag, and store items in the appropriate will-call section for customer pick-up.
Assists truck driver with loading and unloading truck.
Assist with cleaning and maintain the cleanliness of the sales floor and restrooms.
Always adheres to Memphis Goodwill safety rules.
Attends in-service and related training as assigned by TLC.
Other duties as assigned by the TLC and/or ATL.