Donor Greeter

Goodwill Industries of Houston•Richmond, TX

9h•Hybrid

About The Position

Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work. This position accepts donations according to GWH guidelines, sorts and processes donations in preparation for the next steps in the GWH river process. The Donor Greeter is responsible for performing assigned duties adhering to all policies and procedures to ensure the efficient and cost-effective operation and stewardship of GWH to maximize profitability to enhance our Mission.

Requirements

Ability to communicate and interact well with a variety of personality types.
Poses excellent customer service skills.
Ability to work a flexible schedule.
Must have reliable transportation.

Nice To Haves

Retail sales experience is preferred.
High school diploma or equivalent preferred.

Responsibilities

Greet each donor to accept donations with a cheerful and pleasant disposition.
Provide excellent customer service.
Unload and sort materials in the donation area according to GWH guidelines.
Maintain accurate records of donations and issue completed donation receipts to all donors.
Ability to communicate directly with the Transportation Department and participate in online meetings.
Assist with keeping production supplies available.
Assist with loading and unloading merchandise and equipment as needed.
Assist with the security and safety of GWH team members and property.
Perform necessary janitorial work.
Must report all work incidents and injuries immediately.
Performs other duties as assigned by Management.
Demonstrate professionalism and present a friendly, cooperative attitude.
Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment.
Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
Must be punctual and have dependable attendance and maintain an appropriate appearance.
Must conduct work in a safe manner; maintain good housekeeping standards, have all aisles and pathways to fire exists are clear and free from clutter, and keep work areas neat and clean.
Adheres to all GWH policies and procedures.