Donor Greeter - Tomah

Goodwill NCW Jobs•Tomah, WI
•Onsite

About The Position

The Donor Greeter welcomes donors and assists with safely unloading donations at Goodwill NCW’s Tomah Store. The role maintains accurate daily donation counts, sorts donations into the correct categories, and helps prepare full gaylords for transport. It also supports safe trailer and equipment operations and keeps the backroom and donation drop-off lane clean, safe, and organized. Work is performed primarily in a standard retail backroom or warehouse environment, with frequent interruptions and extensive contact with team members. The position requires prolonged standing and repetitive physical activity. Accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Excellent time management and prioritization skills, including the ability to handle multiple tasks simultaneously under time constraints.
  • Excellent communication, customer service, and attention to detail.
  • Basic math skills.
  • Fluency in English.
  • Computer experience or willingness and ability to learn.
  • Reliable transportation.
  • Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular and timely attendance according to the assigned schedule.
  • Ability to stand for prolonged periods, up to 8 hours.
  • Ability to independently twist, lift, carry, push, or pull weights of 10 to 25 pounds; use a team lift for objects weighing more than 25 pounds.
  • Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
  • Sufficient hand and finger dexterity to perform detailed tasks.
  • Ability to verbally communicate and exchange information.

Nice To Haves

  • Experience operating power equipment.

Responsibilities

  • Greet and assist donors promptly and in a friendly manner.
  • Safely unload donations from vehicles, using team lifts as needed.
  • Maintain accurate daily counts of donations.
  • Safely load and unload trailers.
  • Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
  • Maintain a clean, safe, and organized backroom area; complete checklists and assist with general cleaning, including the donation drop-off lane.
  • Sort donations into the correct categories.
  • Replace and label full gaylords, assist with building and breaking them down, and prepare them for transport.
  • Follow proper pallet jack and compactor operation procedures when at least 18 years old and trained and checked off.
  • Perform other duties as assigned.
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