DONOR GREETER- Southaven

Memphis Goodwill•Southaven, MS

1d•Onsite

About The Position

This position is responsible for greeting donors, assisting with unloading donations, providing tax receipts, and maintaining accurate donation counts. The role also involves processing donations according to established procedures, ensuring safety during lifting and handling of items, and maintaining a clean and organized work area. Additionally, the Donor Greeter will assist customers with loading purchased items, manage the sales floor, and assist with truck loading/unloading. The position requires adherence to safety rules, attendance at training sessions, and performance of other assigned duties.

Requirements

Ability to greet donors promptly, friendly, and courteously.
Ability to assist with unloading donations from vehicles.
Ability to offer and provide tax receipts.
Ability to maintain accurate daily donation counts.
Knowledge of GGC Processing Procedures.
Proficiency in proper safety procedures for lifting, handling sharp items, chemicals, and wrapping fragile items.
Ability to maintain a neat, clean, and organized work area.
Familiarity with Consumer Product Safety Commission Recall publications.
Ability to assist customers with loading large items.
Ability to manage sales floor items for customer pick-up.
Ability to assist with truck loading and unloading.
Ability to clean and maintain sales floor and restrooms.
Adherence to Memphis Goodwill safety rules.
Willingness to attend in-service and training sessions.

Responsibilities

Greets donors within 10 seconds of arrival in a prompt, friendly and courteous manner.
Assist donors with the unloading of donations from vehicles, trailers, etc.
Offer and provide tax receipts to donors.
Maintains accurate daily counts of donations.
Process donations according to GGC Processing Procedures.
Use proper safety procedures when lifting heavy items, handling sharp items, chemicals and wrapping fragile items.
Maintains a neat, clean, and organized donation drive-through and work area.
Reviews and utilizes current Consumer Product Safety Commission Recall publications to prevent unsafe items from being sold in the store.
Assist customers with loading furniture and other large items.
Remove large, purchased items from sales floor, properly tag, and store items in the appropriate will-call section for customer pick-up.
Assists truck driver with loading and unloading truck.
Assist with cleaning and maintain the cleanliness of the sales floor and restrooms.
Always adheres to Memphis Goodwill safety rules.
Attends in-service and related training as assigned by TLC.
Other duties as assigned by the TLC and/or ATL.