Donor Greeter - Plover

Goodwill NCW Jobs•Plover, WI
•Onsite

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and transforming lives through skill building for sustained employment and improved financial stability. The Donor Greeter welcomes and assists donors, helps unload and sort donations, maintains donation counts, and supports safe, clean, and organized backroom operations. The role involves operating power equipment when trained and authorized, preparing donation containers for transport, and providing friendly customer service in a retail backroom or warehouse environment.

Requirements

  • Excellent time management and prioritization skills, including the ability to handle multiple tasks simultaneously under time constraints.
  • Excellent communication, customer service, and attention to detail.
  • Basic math skills.
  • Fluency in English.
  • Experience with computers or a willingness and ability to learn.
  • Reliable transportation.
  • Ability to work a flexible schedule, including holidays, evenings, and weekends.
  • Regular and timely attendance in accordance with the assigned work schedule.
  • Ability to stand for prolonged periods, up to 8 hours.
  • Ability to independently twist, lift, carry, push, or pull 10 to 25 pounds; use a team lift for objects weighing over 25 pounds.
  • Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
  • Sufficient hand and finger dexterity to perform detailed tasks.
  • Ability to verbally communicate to exchange information.

Nice To Haves

  • Experience operating power equipment.

Responsibilities

  • Greet and assist donors promptly and in a friendly manner.
  • Safely unload donations from vehicles, using team lifts as needed.
  • Maintain accurate daily donation counts.
  • Safely load and unload trailers.
  • Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
  • Maintain a clean, safe, and organized backroom area.
  • Complete checklists and assist with general cleaning tasks, including cleaning the donation drop-off lane.
  • Sort donations into the correct categories.
  • Replace and label full gaylords, help build and break them down, and prepare them for transport.
  • Follow proper pallet jack and compactor operating procedures when 18 or older and trained and checked off.
  • Perform other duties as assigned.
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