Donor Greeter - Plover

Goodwill NCW Jobs•Plover, WI

17h

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and to transform lives through skill building for sustained employment and improved financial stability. The Donor Greeter promptly and cordially welcomes donors, helps safely unload donations from vehicles, and maintains accurate daily donation counts. The role includes safely loading and unloading trailers; sorting donations into the correct categories; handling and preparing gaylords for transport; operating specified power equipment when authorized and trained; and keeping the backroom and donation drop-off lane clean, safe, and organized. The position also involves completing checklists, assisting with general cleaning, and performing other duties as assigned. Work is primarily in a retail backroom or warehouse environment, with frequent team-member contact and interruptions. The role requires regular physical activity, including prolonged standing, lifting and carrying items, and frequent bending and similar movements. Accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Excellent time-management and prioritization skills, including the ability to handle multiple tasks simultaneously under time constraints.
Excellent communication, customer-service, and attention-to-detail skills.
Basic math skills.
Fluency in English.
Experience with computers or willingness and ability to learn.
Reliable transportation.
Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular, timely attendance according to the assigned schedule.
Ability to stand for prolonged periods, up to 8 hours.
Ability to independently twist, lift, carry, push, or pull weights of 10 to 25 pounds; use a team lift for objects over 25 pounds.
Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
Sufficient hand and finger dexterity to perform detailed tasks.
Ability to verbally communicate and exchange information.

Nice To Haves

Experience operating power equipment.

Responsibilities

Greet and assist donors promptly and in a friendly manner.
Safely unload donations from vehicles, using team lifts as needed.
Maintain accurate daily counts of donations.
Safely load and unload trailers.
Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
Maintain a clean, safe, and organized backroom; complete checklists and assist with general cleaning, including the donation drop-off lane.
Sort donations into the correct categories.
Replace and label full gaylords, assist with building and breaking them down, and prepare them for transport.
Follow proper pallet jack and compactor operating procedures when 18 or older and trained and checked off.
Perform other duties as assigned.