Donor Greeter - Tomah

Goodwill NCW Jobs•Tomah, WI

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and to transform lives through skill building for sustained employment and improved financial stability. The Donor Greeter welcomes and assists donors while safely handling donated items, maintaining donation counts, sorting donations, and preparing materials for transport. The role also involves operating specified power equipment when trained and authorized, and keeping the backroom and donation drop-off area clean, safe, and organized. Work is performed primarily in a standard retail backroom or warehouse environment, with frequent team member contact and interruptions. Accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Excellent time management and prioritization skills, including the ability to manage multiple tasks simultaneously under time constraints.
Excellent communication, customer service, and attention to detail.
Basic math skills.
Fluency in English.
Computer experience or willingness and ability to learn.
Reliable transportation.
Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular, timely attendance in accordance with the assigned schedule.
Ability to stand for prolonged periods, up to 8 hours.
Ability to independently twist, lift, carry, push, or pull 10 to 25 pounds; use a team lift for objects weighing more than 25 pounds.
Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
Sufficient hand and finger dexterity for detailed tasks.
Ability to verbally communicate to exchange information.

Nice To Haves

Experience operating power equipment.

Responsibilities

Greet and assist donors promptly and in a friendly manner.
Safely unload donations from vehicles, using team lifts as needed.
Maintain accurate daily donation counts.
Safely load and unload trailers.
Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
Maintain a clean, safe, and organized backroom; complete checklists and assist with general cleaning, including the donation drop-off lane.
Sort donations into the correct categories.
Replace and label full gaylords, assist with building and breaking them down, and prepare them for transport.
Operate pallet jacks and compactors properly when 18 or older and trained and checked off.
Perform other duties as assigned.