Donor Events Assistant

Eisenhower Health•Rancho Mirage, CA

18h•$20 - $30•Onsite

About The Position

Assists the Donor Engagement and Events Director of Eisenhower Health Foundation in meeting Capital Campaign, 24/7, Annual Giving and Planned Giving fundraising goals; produces and delivers extremely detailed tasks, a high-level of organization and communication and compassion with donors, employees and external partners in a dynamic event environment. Attends Foundation events to ensure overall success as directed by leadership.

Requirements

High school diploma, GED or higher level degree
One (1) year of experience in a customer service role
Ability to adapt quickly to changing priorities and unexpected situations
Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions
Ability to effectively communicate in a positive and professional manner
Ability to prioritize tasks and manage time efficiently to meet deadlines
Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications
Ability to work in a physically demanding job that may include lifting, carrying, pushing or pulling up to 50 pounds
Ability to work in various environments, including indoor venues, outdoor spaces and large-scale event locations
Exceptional writing, editing, and proofreading skills with strong attention to detail

Nice To Haves

Bachelor's degree
Event coordination experience
Fundraising, client or customer-based project management

Responsibilities

Demonstrates compliance with Code of Conduct and compliance policies and takes action to resolve compliance questions or concerns and report suspected violations.
Responsible for all event name tags; works with other departments on requesting donor lists; creates name tags, proofs and ensures accuracy and correct details.
Responsible for submitting and overseeing the process and communication for all the approved Foundation event invoices and accounts payable; files copies in appropriate event folder, creates and submits purchase orders, onboards new vendors with finance and communicates to vendor or partners expected payment dates; supports Director in year-end reconciliation.
Schedules and manages changes with photographers and valet and parking services; responsible for distributing photos or making appropriate action depending on the direction of the Donor Event Lead or Director.
Responsible for planning and executing internal meetings and events.
Collects vendor certificates of insurance and responsible for all event files and documentation.
Supports Donor Events Team on all ticketing and ticketing events; supports Donors on all ticketed events and their delivery and access of digital or physical tickets.
Responsible for answering donor’s calls regarding events, takes accurate phone messages, RSVPs, event requests, distributes information appropriately and follows up with donors, if necessary.
Responsible for answering donor’s emails regarding events and gives donors professional and accurate answers in writing and follows up with donors, if necessary.
Responsible for supporting donors in person whether at an event or in the office. Greets walk-in donors and supports their questions, involving event information, RSVPs and payment for events, if necessary.
Documents and communicates important and thoughtful details from donors to provide excellent customer service.
Responsible for physical event preparation, load-in, set-up and load out for indoor and outdoor events and tours.
Ensures 5-star Excellence of Eisenhower Health Foundation are delivered graciously and thoughtfully every day in operations and relationships, while being fiscally responsible.
Attends Foundation Events and facilities onsite execution to ensure expectations are met by vendors and successful outcomes.
Performs other duties as assigned.