Donor Development Manager

Indiana Legal Services•Indianapolis, IN

3d•Hybrid

About The Position

Indiana Legal Services (ILS) seeks a strategic and collaborative Donor Development Manager to grow and manage the organization’s individual and corporate donor programs. This position has primary responsibility for managing the day-to-day execution of donor strategies, including campaigns, stewardship, and prospect identification and cultivation, and plays a central role in coordinating and implementing development operations. The Donor Development Manager reports to the Chief Development and Communications Officer (CDCO) and works in close partnership with development, program, and the senior leadership team. This is a full-time position (37.5 hours per week). This position does not have supervisory responsibilities.

Requirements

Strategic and collaborative approach to donor development
Experience managing individual and corporate donor programs
Proficiency in executing donor strategies, including campaigns, stewardship, and prospect identification/cultivation
Ability to coordinate and implement development operations
Experience reporting to a Chief Development and Communications Officer (CDCO) or similar senior leadership
Ability to work in close partnership with development, program, and senior leadership teams
Experience designing and executing strategies for annual, mid-level, and major donor pipelines
Experience with segmentation and moves management plans
Experience leading donor retention and upgrade efforts
Experience with LYBUNT analysis and targeted stewardship
Experience identifying and researching new individual prospects
Experience building and maintaining a robust prospect pipeline
Experience preparing briefing materials for senior leadership
Experience supporting major donor cultivation and stewardship
Ability to manage upwards to ensure senior leadership engagement
Experience tracking and reporting on donor engagement and satisfaction
Experience building and implementing stewardship calendars
Experience collaborating with communications managers on donor communication strategies
Experience providing insights on audience segmentation and messaging concepts
Experience partnering with communications and program staff on storytelling and messaging
Experience personalizing stewardship touchpoints
Experience ensuring timely thank-yous and acknowledgments
Experience monitoring donor feedback and giving patterns
Experience supporting senior leadership in engaging the board in fundraising efforts
Experience preparing donor lists, briefing materials, and follow-up plans for board outreach

Responsibilities

Design and execute strategies for annual, mid-level, and major donor pipelines, with clear segmentation and moves management plans
Lead donor retention and upgrade efforts, including LYBUNT analysis and targeted stewardship
Identify and research new individual prospects, build and maintain a robust pipeline, and prepare briefing materials for the CDCO and Executive Director (ED)
Support the Chief Development Officer and ED in major donor cultivation and stewardship (i.e., manage “up” to ensure that the CDCO and ED are engaged at the strategic level of prospective cultivation, donor stewardship, and major gift solicitations)
Track and report on donor engagement and satisfaction to inform retention and upgrade strategies
Build and implement a comprehensive stewardship calendar across donor levels and types
Collaborate with the Donor Communications Manager to inform donor communication strategies by providing insight on audience segmentation and messaging concepts to ensure alignment with engagement goals and fundraising priorities
Partner with communications and program staff to ensure storytelling and messaging reflect mission impact and donor interests
Personalize stewardship touchpoints and ensure timely thank-yous and acknowledgments
Monitor donor feedback and giving patterns to continually refine stewardship and communication strategies
Support the CDCO in engaging the board in individual and corporate fundraising efforts by preparing donor lists, briefing materials, and follow-up plans for board outreach to prospects and sponsors