Development Donor Relations & Records Manager (6403)

THE SALVATION ARMY•Louisville, KY

1d•$24 - $0•Onsite

About The Position

This position works closely with the Development Director and Development staff, under the general direction of the Area Commanders, to manage donor-related data and produce reports that inform fundraising strategy and support leadership decision-making. The role helps strengthen ongoing fundraising efforts and contributes to the planning of future campaigns that sustain critical social service programs. Key responsibilities include supporting the coordination and execution of fundraising events and campaigns, such as the Fight for Louisville Breakfast, the Chefs for Success Dinner, and the Red Shield Classic Golf Tournament. The position also supports digital fundraising and marketing initiatives, requiring proficiency with basic digital tools and applications used to promote Area Command services to the community. In addition, the role assists in the development of printed materials, including program brochures, annual reports, and other fundraising and promotional resources.

Requirements

Minimum of two years of college credit in the field of Communications, Data Entry, Development, or Administration And Five years' professional work experience performing administrative support and/or operation of a computer database, or Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
High attention to detail, skilled at maintaining accurate, current donor records, and capable of being a lead manager for the department database
Excellent interpersonal skills both in person and on the phone
Must be able to work independently, exercise sound judgement, work collaboratively in a team environment, and handle confidential information with discretion
Strong ability to organize and prioritize work using solid judgment and multi-tasking to meet deadlines.
Knowledge of general office practices and procedures
Ability to prepare mass mailing according to bulk mail procedures.
Ability to supervise volunteers and seasonal temporary employees.
Advanced software certification and Driver’s License required.

Responsibilities

Maintain and manage donor records with a high degree of accuracy and confidentiality.
Process donor gifts, generate receipts, and ensure timely acknowledgments.
Create, schedule, and manage engaging digital content across websites and social media platforms, including Facebook, Instagram, LinkedIn, Google, and related channels.
Track social media and nonprofit marketing trends to recommend fresh campaign ideas and improve content effectiveness.