Donor Data Coordinator

Eye Thrive•St. Louis, MO

2d•Hybrid

About The Position

The Donor Data Coordinator supports fundraising by maintaining accurate donor and gift records, processing and acknowledging all monetary and in-kind donations, and managing the organization’s CRM. This role supports donor engagement, reporting, gift reconciliation, events, and other development activities while ensuring data is accurate and up to date. Success in this role requires strong organization, attention to detail, adaptability, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

Commitment to the mission and values of the organization.
High degree of integrity, discretion, and professionalism.
Proficient skill experience with CRM platforms, preferably Bloomerang.
Proficient skill level with Microsoft Office applications.
Proficient skill level with Google Documents, Sheets, and Calendar.
Ability to manage multiple projects with attention to detail, handle interruptions, maintain focus on tasks and produce accurate work.
Ability to adjust to changing conditions or priorities.
Ability to make decisions and exercise good judgment.
Ability to communicate effectively both verbally and in writing.
Ability to quickly understand complex information, adapt to new challenges, and take initiative as a proactive self-starter.
Ability to work independently and collaboratively in a dynamic environment.

Responsibilities

Accurately record and code all donations (cash and in-kind) in CRM and internal trackers for accurate donor tracking and recognition purposes.
Manage and execute the thank-you protocol for all donations and coordinate with the development team to ensure timely, personalized donor follow-up.
Maintain accurate CRM data, including donor records, addresses, and communication preferences.
Receive and process donations/reimbursements weekly.
Prepare for upcoming donor touchpoints and coordinate with the development team to ensure all touchpoints are completed.
Manage segmented donor lists in the CRM, including lapsed donors, to support personalized and targeted donor communication.
Create mailing lists and execute physical and digital mailings.
Prepare regular development reports, including campaign results, donor giving histories, and moves management reports.
Reconcile monthly financial reports to ensure accuracy between the CRM and accounting system.
Analyze donor data to support tracking of annual development goals.
Assist with annual audit preparation.
Support development events through registration, logistics, and day-of-event coordination.
Become the organization’s expert on event platforms, using them to manage data entry, logistics, reporting, and event execution.
Train team members on event roles and event platform use.
Maintain and track development department inventory.
Maintain and update CRM processes and protocols while identifying opportunities to improve CRM use and streamline development processes.
Support the development team in implementing the annual development plan.
Support Operations/Development/Administrative teams (i.e. data management support, survey review support, health fair liaison, etc. ) as needed.
Collaborate with all team members to increase the efficiency of our service and impact of our organization.
Partner with leadership to help implement Eye Thrive’s strategic plan, and advance the plan by holding self accountable and collaborating with the team to ensure organizational priorities, goals, and targets are met as outlined.
Participate in professional development opportunities, including coachings, trainings, and workshops.
Maintain constant, consistent and open communication with all members of the Eye Thrive team in order to contribute to our “all hands on deck” organizational model - an informed team is a successful one.
Execute Eye Thrive’s mission by centering kids and families in all decisions and actions. Lead with empathy, compassion, and trust in your interactions with site partners, kids, and teammates.
Complete other tasks as assigned and required by CEO.