Donor Center Phlebotomist - Rockville, MD
About The Position
The Donor Center Phlebotomist supports the blood collection process at fixed-site donor centers, using healthcare and/or customer service skills to help donors through each step. The role involves creating a welcoming and comfortable environment for volunteer donors, following safety procedures, and collecting blood donations for delivery to hospitals. The American Red Cross provides paid phlebotomy training, with opportunities to develop healthcare skills and grow a career within the organization. The position is based in Rockville, Maryland, and staff may work between donor centers in Washington, DC; Woodbridge and Manassas, Virginia; and Lanham and Fairfax, Maryland. The standard schedule is four 10-hour shifts, with weekends required. To meet donor and community needs, schedules may include early mornings, late nights, weekends, and holidays, and may change frequently. Schedules are provided two to three weeks in advance. Starting pay is $19.97 per hour.
Requirements
- Associate degree or a combination of education and work experience.
- At least one year of customer service experience in a public setting.
- Current, valid driver's license with a good driving record.
- Basic computer skills and proficiency with Microsoft Office applications.
- Ability to lift, push, or pull heavy weights up and down ramps and stairs.
- Good manual dexterity.
- Ability to sit or stand for long periods and adapt to long, irregular hours and frequent schedule changes.
Nice To Haves
- Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
- Prior leadership experience.
Responsibilities
- Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
- Work with teammates to create a welcoming, friendly environment that encourages volunteer donors to return.
- Collect blood donations with attention to detail so donations meet goals and regulatory requirements and can be safely transfused.
- Follow safety procedures throughout the blood collection process.
Benefits
- Medical, dental, and vision plans.
- Health Spending Accounts and Flexible Spending Accounts.
- Paid time off starting at 15 days per year, based on job type and tenure.
- 11 paid holidays: six core holidays and five floating holidays.
- 401(k) with up to 6% company match.
- Paid family leave.
- Employee Assistance Program.
- Short- and long-term disability and insurance.
- Service awards and recognition.
- Paid phlebotomy training.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
