Donor Board Relations Coordinator

MultiCare Health System•Olympia, WA

About The Position

The Donor and Board Relations Coordinator advances the MultiCare Foundation’s mission by supporting the Executive Director in board engagement and donor stewardship. The role coordinates board and committee operations, supports governance practices, and helps cultivate relationships with annual and mid-level donors. It also supports donor events, engagement strategies, and coordination between Foundation staff, hospital leadership, and board volunteers. The coordinator serves as the primary staff liaison to the Foundation Board and its committees, manages board meeting logistics and documentation, and supports board onboarding and communications. The role conducts donor outreach, arranges stewardship experiences, maintains donor records in Raiser’s Edge, and assists with events and community engagement. It also monitors Epic for VIP inpatients and coordinates with Account Managers on appropriate recognition and follow-up, while observing patient privacy requirements. The position is based in the Capital Medical Center and Olympia community context. The role is listed as 1.0 FTE with a day shift and normal work hours.

Requirements

  • At least two years of experience in fundraising, donor relations, volunteer coordination, or a related field.
  • Strong interpersonal and written communication skills, including comfort connecting with people in person and by phone.
  • Strong organizational skills and ability to manage multiple priorities, meet deadlines, and attend to detail.
  • Proficiency in Microsoft Office, including Outlook, Word, and PowerPoint.
  • Ability to learn donor CRM tools such as Raiser’s Edge.
  • Ability to work independently, exercise sound judgment, and maintain confidentiality.

Nice To Haves

  • Experience in a healthcare, nonprofit, or mission-driven organization.
  • Familiarity with donor stewardship strategies, moves management, or volunteer board governance.
  • Understanding of HIPAA regulations related to fundraising and patient privacy.

Responsibilities

  • Serve as the primary staff liaison to the Foundation Board and its committees, maintaining professionalism, discretion, and confidentiality.
  • Coordinate logistics for board and committee meetings, including scheduling, agenda preparation, materials distribution, and follow-up.
  • Prepare the annual board calendar and support onboarding and orientation for new board and committee members.
  • Partner with the Executive Director and Board Chair to align board processes with bylaws and governance best practices.
  • Support preparation of talking points, scripts, and presentations for board leadership.
  • Maintain historical records, policy manuals, and board documentation in coordination with the Practice Leader – Board Affairs.
  • Contact annual and mid-level donors by phone, email, and handwritten notes to express gratitude, share updates, and invite engagement.
  • Coordinate donor meetings, site tours, and stewardship experiences for the Executive Director and other key staff.
  • Assist with stewardship touchpoints, including impact updates, birthday messages, holiday cards, and recognition plans.
  • Support donor cultivation by identifying deeper engagement opportunities and flagging potential prospects for further qualification.
  • Provide Raiser’s Edge support to the Executive Director, including tracking proposals, actions, and donor notes.
  • Assist in planning and executing small donor gatherings, board-hosted events, and community engagement activities.
  • Ensure events are donor-centered and reinforce the Foundation’s gratitude and impact narrative.
  • Manage RSVPs, invitations, follow-up communications, and event-day logistics.
  • Collaborate with Foundation colleagues across the local region and system-wide to align donor strategies and share insights.
  • Monitor the hospital’s Epic patient database for VIP inpatients and cross-reference information with wealth screening tools to identify engagement opportunities.
  • Coordinate with Account Managers on appropriate recognition and follow-up for patient prospects.
  • Respond to external organizations’ inquiries about fundraising opportunities and third-party events naming the Foundation as a beneficiary.
  • Serve as a project-by-project liaison for the Foundation and Shared Services, including support for stewardship or fundraising events, Raiser’s Edge updates, and annual fund donor thank-yous.
  • Coordinate with the hospital president’s office and executive staff to support their participation in board activities and communicate hospital priorities, upcoming initiatives, and key messaging.
  • Foster timely engagement between hospital leadership and Foundation board volunteers to support alignment and shared philanthropic goals.

Benefits

  • Competitive salary
  • Medical benefits
  • Dental benefits
  • Retirement benefits
  • Paid time off
  • Competitive tuition assistance
  • Career development
  • Generous PTO
  • Code Lavender
  • Employee Assistance Programs
  • Career development opportunities
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