DONATION WAREHOUSE ASSOCIATE - ST. MARY'S

Goodwill Southeast Georgia•Kingsland, GA

44d•$0 - $12

About The Position

The Donation Warehouse Associate is the first point of contact for donors and customers and helps provide a positive experience through excellent customer service. The role assists with unloading, categorizing, and processing donations; maintaining clean, organized work areas; and keeping accurate donation records while following safety and security practices. The associate greets and assists donors, offers tax receipts, records donation counts, and thanks donors. Donations must be routed to appropriate categories, with hard goods prioritized and all donations processed within 24 hours. The role also supports store goals, participates in assigned training and activities outside the store as needed, and contributes to Goodwill’s retail and organizational mission.

Requirements

High school diploma or GED, or equivalent job-related experience.
Strong interpersonal communication skills.
Ability to quickly assess donated goods and determine appropriate routing.
Functional reading and writing skills.
Good eyesight and color vision.
Ability to work a flexible schedule, including evenings, weekends, and holidays as required.
Ability to lift and carry 40–60 pounds.
Ability to push or pull up to 100 pounds.
Frequent standing, bending, kneeling, reaching, stooping, squatting, and pushing.
Ability to adapt to a fast-paced work environment with occasional short deadlines.

Responsibilities

Ensure donor and customer satisfaction and provide excellent customer service.
Greet donors promptly, courteously, and with a friendly demeanor.
Assist donors with unloading donations and offer tax receipts.
Maintain accurate daily donation counts and thank donors for their donations.
Sort donations into appropriate categories, prioritize hard goods, and process donations within 24 hours.
Keep the drive-through and work area clean, neat, and organized.
Transport trash to the compactor or dumpster and operate the compactor as needed.
Follow safety policies and report hazards or injuries to maintain a safe and secure work environment.
Work with store management to meet store goals and deadlines.
Participate in activities outside the store as needed and attend assigned training sessions.
Complete tasks that support Goodwill’s retail and organizational mission.