DONATION UTILITY ASSOCIATE TRAINEE

Goodwill Industries of Southern New Jersey and Phi • Point Pleasant, NJ

7d • $17 - $17 • Onsite

About The Position

This role involves accepting donations from customers, providing a positive customer experience, and assisting with various tasks related to donation processing and merchandise organization. The associate will also receive cross-training in other areas to promote growth and maintain productivity. Responsibilities include handling donations, labeling, sorting, assisting customers, operating equipment, and ensuring a safe and clean work environment.

Requirements

• Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner.
• Reliability and trustworthiness.
• Safety awareness and ability to identify and correct conditions that affect employee safety.
• Honesty and integrity.
• Accountability for actions.
• Ability to complete assigned tasks under stressful situations.
• Ability to pass a training certification class if needed for double stacker.
• Demonstrate knowledge and ability to operate pump jack and/or double stacker.
• Enthusiasm for tasks.
• Ability to perform work accurately and thoroughly.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours.
• Ability to meet physical demands of position.
• Ability to be flexible and assist other areas of the store when needed.
• Vision corrected to within normal limits.
• Sense of sound (ability to hear donation bell).
• Sense of touch.
• Ability to function in a hectic work environment with occasional periods of high stress.

Nice To Haves

• Professional etiquette.

Responsibilities

• Follow all Goodwill policies and safety procedures.
• Accept all donations from customers and provide a positive customer experience.
• Assist with every donation and treat every donation with respect.
• Thank every donor for supporting Goodwill's initiatives.
• Receive cross-training as Barcoder and Processor Trainee.
• Correctly label outgoing gaylords.
• Maintain the placement of all merchandise and organization of the production room.
• Sort donations into correct categories.
• Assist customers with loading furniture or other items.
• Present and obtain customer signature on waiver for furniture purchases.
• Assist with sale tickets and sold signs for furniture, electrical, and other large items.
• Assist in loading or unloading of merchandise onto/off trucks or trailers as needed.
• Operate pallet jack, sit-down and/or standing forklift safely.
• Conduct daily safety inspection on all company owned equipment.
• Report all non-employee and employee injuries in a timely manner.
• Ensure all safety rules are complied with and appropriate safety equipment is used.
• Maintain work areas in a clean, uncluttered, hazard-free condition.
• Take immediate action and/or report any unsafe or potential hazards.
• Maintain a clean and neat personal appearance at all times.
• Wear company-issued uniform.
• Attend work regularly.
• Perform other essential duties as assigned.

Benefits

• Medical
• Prescription
• Dental
• Vision
• Life
• Accidental Death & Dismemberment
• Short-Term Disability
• Long-Term Disability
• PTO/Holidays
• Discounts
• Credit Union
• Voluntary Benefits
• Mylo

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed