DONATION UTILITY ASSOCIATE TRAINEE PART TIME

Goodwill Industries of Southern New Jersey and Phi•Voorhees Township, NJ

1d•Onsite

About The Position

This position is responsible for accepting donations from customers, providing a positive customer experience, and maintaining the donation area. The role also involves cross-training in barcoding and processing, labeling outgoing gaylords, organizing merchandise, sorting donations, assisting customers with loading items, and operating equipment like pallet jacks and forklifts. Safety procedures and company policies must be followed at all times.

Requirements

Must possess professional etiquette.
Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours.
Ability to meet physical demands of position.
Ability to be flexible and assist other areas of the store when needed.
Vision corrected to within normal limits.
Sense of sound (ability to hear donation bell).
Sense of touch.
Ability to function in a hectic work environment with occasional periods of high stress.
Customer Service: Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner.
Reliability: The trait of being dependable and trustworthy.
Safety Awareness: Ability to identify and correct conditions that affect employee safety.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Accountability: Ability to accept responsibility and account for his/her actions.
Working Under Pressure: Ability to complete assigned tasks under stressful situations.
Ability to pass a training certification class if needed for double stacker.
Demonstrate knowledge and ability to operate pump jack and/or double stacker.
Enthusiastic: Ability to bring energy to the performance of a task.
Accuracy: Ability to perform work accurately and thoroughly.
Ability to communicate and understand instructions, both verbal and written, in English.

Nice To Haves

Full-time employees are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo.
Part-time employees scheduled to work between 30 and 37.5 hours per week are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.
Part-time employees scheduled to work less than 30 hours per week are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.

Responsibilities

Accepts all donations from customers and provides a positive customer experience.
Assists with every donation and treats every donation with respect.
Keeps the donations area clean and organized.
Receives cross-training as Barcoder and Processor Trainee.
Responsible for correctly labeling outgoing gaylords.
Maintains the placement of all merchandise and maintains the organization of the production room.
Sorts donations into correct categories as directed.
Assists customers with loading furniture or other items.
Presents and obtains customer signature on waiver for furniture purchases.
Assists with sale tickets and sold signs for furniture, electrical, and other large items.
Assists in loading or unloading of merchandise onto/off trucks or trailers as needed.
Operates pallet jack, sit-down and/or standing forklift safely.
Conducts daily safety inspection on all company owned equipment including sit-down and standing forklifts.
Reports all non-employee and employee injuries in a timely by notifying store manager.
Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used.
Ensures work areas are maintained in a clean, uncluttered, hazard free condition.
Immediately takes action and/or reports any unsafe or potential hazards.
Must maintain a clean and neat personal appearance at all times.
Must wear company issued uniform.
Regular attendance is required.
All other essential duties as assigned.