DONATION UTILITY ASSOCIATE TRAINEE PART TIME

Goodwill Industries of Southern New Jersey and Phi•Hamilton Township, NJ

1d•Onsite

About The Position

This position is for a Donation Utility Associate Trainee, with opportunities for part-time employment. The role involves accepting donations, providing excellent customer service, and cross-training in other areas such as Barcoder and Processor Trainee to support individual growth and company productivity. Responsibilities include maintaining a clean and organized work environment, sorting donations, assisting customers, and operating equipment like pallet jacks and forklifts. Safety procedures and company policies must be followed at all times.

Requirements

Must possess professional etiquette.
Must be able to work a flexible schedule on short notice, including nights, weekends, and occasionally long hours.
Ability to meet physical demands of position.
Ability to be flexible and assist other areas of the store when needed.
Vision corrected to within normal limits.
Sense of sound (ability to hear donation bell).
Sense of touch.
Ability to function in a hectic work environment with occasional periods of high stress.
Customer Service: Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner.
Reliability: The trait of being dependable and trustworthy.
Safety Awareness: Ability to identify and correct conditions that affect employee safety.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Accountability: Ability to accept responsibility and account for his/her actions.
Working Under Pressure: Ability to complete assigned tasks under stressful situations.
Ability to pass a training certification class if needed for double stacker.
Demonstrate knowledge and ability to operate pump jack and/or double stacker.
Enthusiastic: Ability to bring energy to the performance of a task.
Accuracy: Ability to perform work accurately and thoroughly.
Ability to communicate and understand instructions, both verbal and written, in English.

Nice To Haves

None listed

Responsibilities

Accept all donations from customers and provide a positive customer experience.
Greet every donor and acknowledge those waiting.
Assist with every donation and treat each donation with respect.
Thank every donor for supporting Goodwill's initiatives.
Receive cross-training as Barcoder and Processor Trainee.
Label outgoing gaylords correctly.
Maintain the placement of all merchandise and organization of the production room.
Sort donations into correct categories.
Assist customers with loading furniture or other items.
Present and obtain customer signature on waiver for furniture purchases.
Assist with sale tickets and sold signs for furniture, electrical, and other large items.
Assist in loading or unloading of merchandise onto/off trucks or trailers.
Operate pallet jack, sit-down and/or standing forklift safely.
Conduct daily safety inspection on all company owned equipment.
Report all non-employee and employee injuries in a timely manner.
Ensure all safety rules are complied with and appropriate safety equipment is used.
Maintain clean, uncluttered, hazard-free work areas.
Take immediate action and/or report any unsafe or potential hazards.
Maintain a clean and neat personal appearance at all times.
Wear company-issued uniform.
Attend work regularly.
Perform other essential duties as assigned.