Donation Specialist
About The Position
Goodwill Northern New England is seeking dedicated Donation Specialists to join their team. This role involves performing light warehouse work in the back rooms of their stores, handling hundreds of donations daily. The ideal candidate will be a quick-thinking, hard worker who can greet donors, accept donations, and use light machinery to move heavy loads. Responsibilities also include sorting donations by type and quality, making quick decisions, and politely declining items that cannot be accepted. The position offers comprehensive safety training, including the operation of pallet jacks and other essential equipment. Goodwill Northern New England emphasizes a positive and supportive work environment, believing in the power of work to transform lives and helping individuals facing employment barriers find meaningful opportunities.
Requirements
- A positive, friendly attitude that fosters a great work environment.
- Basic mathematical and literacy skills to support your tasks.
- Ability to use essential job equipment and tools.
- Flexibility to work varying schedules, including evenings and weekends.
- Successful completion of a criminal background check meeting agency standards.
- Physical capability to lift and move objects, including lifting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.
Nice To Haves
- Prior experience in light manufacturing, warehouse work, or donation-related tasks.
- High school diploma, GED, HiSET, or equivalent.
Responsibilities
- Inspect, accept, track, and sort donations into the correct value stream.
- Provide the best-in-class customer experience to donors, assisting them, issuing donation receipts, and ensuring every interaction is positive.
- Operate power equipment to organize and store donated products efficiently.
- Greet donors and accept donations.
- Use light machinery to move heavy loads.
- Sort donations by type and quality.
- Politely decline items that cannot be accepted and explain why.
Benefits
- Medical, Dental, Life, and Vision insurance.
- 403(b) retirement plan with employer match.
- Paid Short- & Long-Term Disability.
- Generous PTO Plan.
- 50% Employee discount at Goodwill stores in ME, NH & VT.
- Free counseling and help through 'life navigation' services.
- Telehealth services for physical and mental health.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
