Donation Services Coordinator

MIDWEST TRANSPLANT NETWORK INC•Westwood, KS

1d•Onsite

About The Position

Responsible for referral intake and screening for donation opportunities and obtaining authorization for tissue and eye donation. Maintains communication between internal and external stakeholders.

Requirements

Associate degree in biological sciences or allied health degree and/or two or more years of related experience or training; or equivalent combination of education and experience is required.
Ability to work a minimum of 40 hours per week.
May be required to work for extended periods of time with few breaks.
Ability to maneuver through Microsoft office systems and use a telephonic system efficiently and effectively.
Working knowledge of medical terminology and disease processes.
Must maintain a valid driver’s license in accordance with MTN motor vehicle policy.
Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines.
Excellent organization and time management skills; ability to function independently and collaboratively; good problem-solving and creative thinking skills and well-developed personal stress management skills.
Ability to lift 50 pounds and transfer short distances.
Possess the ability to operate telephones, computers, and office equipment.
Ability to speak and communicate clearly to accurately convey information to donor families, hospital staff and transplant/procurement personnel in person or by phone.

Nice To Haves

LPN or EMT-P strongly preferred.

Responsibilities

Rapidly, accurately, and professionally obtain potential donor information from referring hospitals and provide clinical information to processors for screening and tissue team for recovery process.
Communicates effectively and conveys sensitive information with external stakeholders, referring or other procurement agencies.
Manages donor referrals and conducts clinical screenings ensuring all relevant clinical information is documented accurately and screened appropriately.
Reviews and interprets medical records to accurately determine donor suitability.
Maintains working knowledge of tissue processor criteria and applicable industry standards.
Assesses family dynamics and coordinates a planned, compassionate family-focused donation discussion with hospital team.
Coordinates donation discussion process and offers opportunity to authorizing individual.
Provides informed disclosure and authorization for appropriate donation options.
Obtains accurate and complete donor medical/social history from authorizing individual/next-of-kin and other appropriate historians.
Maintains an authorization rate based on department goals and individual work plan.