Donation Processing Associate
About The Position
The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors. At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.
Requirements
- High School Diploma or currently pursuing
- Strong English communication skills for donor and team interactions
- Basic computer skills and ability to learn new systems
- Basic math skills
- Ability to pass pre-employment background check
- Must be available for a flexible schedule including weekends, holidays and evenings
- Ability to regularly lift and move up to 50 pounds
- Occasionally lift and move up to 100 pounds
- Stand for extended periods
- Walk, reach, climb, balance, stoop, kneel, and crouch as needed
- Work in various weather conditions (outdoor exposure)
Responsibilities
- Provide exceptional donor service by greeting donors and offering assistance
- Process and track donations accurately
- Maintain a clean and well-organized donation area
- Sort, load, and unload Salvation Army trucks per center policy
- Power sort donations as they arrive (where applicable)
- Support production processes as needed
- Safeguard all donated materials and assigned equipment
- Report any complaints, damage, or injuries occurring in the donation area
- Guide donors on acceptable materials and provide information about pickup services for heavy items
Benefits
- Medical, prescription drug, dental, vision, and hearing coverage
- Employer-paid basic life and AD&D insurance
- Employer-paid basic long-term disability coverage
- Optional voluntary life, short-term disability, and enhanced long-term disability coverage
- Paid vacation, sick time, and holidays
- Flexible spending accounts
- 403(b) retirement savings plan
- Employer-funded pension plan for eligible employees
- Employee Discount
- Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
