Donation Door Attendent

Goodwill of Southwestern Pennsylvania•Pittsburgh, PA

About The Position

Goodwill of Southwestern Pennsylvania is seeking a customer-service-driven Donation Express Center Attendant to support its mission of helping people improve their quality of life through work and related services. The role ensures the efficient, cost-effective operation and stewardship of the Donation Express Center through donor and customer relations, donated-goods processing, and quality control to maximize profitability and increase training opportunities. The attendant is also responsible for building security and should be self-motivated, forward-thinking, and able to work with minimal supervision. The position offers the opportunity to work a compressed work week. The external hiring range is $16.00 per hour. Travel is not required.

Requirements

  • Customer-service-driven approach.
  • Self-motivated and forward-thinking.
  • Ability to work with minimal supervision.

Responsibilities

  • Support donor and customer relations at the Donation Express Center.
  • Process donated goods and perform quality control.
  • Help ensure efficient, cost-effective operation and stewardship of the Donation Express Center.
  • Contribute to maximizing profitability and increasing training opportunities.
  • Maintain the security of the building.
  • Install protective devices, such as bracing, padding, or strapping, to prevent transported items from shifting or being damaged.
  • Track donations according to standardized guidelines.
  • Ensure shipment packaging is properly secured and labeled.
  • Pre-sort donations for processing by established categories.
  • Direct and position receptacles, including bins, carts, containers, and trash receptacles, so they can be loaded.
  • Maintain a safe, clean work environment by cleaning, mopping or sweeping, taking out trash, decluttering, and reorganizing the Donation Express Center.
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