Donation Center Associate

The Salvation Army USA Central Territory•Quincy, IL

1d•Onsite

About The Position

Looking for a job where your work directly supports a mission of hope and service? Join The Salvation Army Family Store in Quincy and help transform donated goods into funding for programs that strengthen our community. We are seeking dependable, hardworking, and mission-minded individuals to join our team as Donation Center Associates. This role is ideal for someone who enjoys staying active, working with people, and being part of a team that makes a meaningful impact every day. Flexible position under 20 hours per week are available, along with Part-time 25 hour positions. Part-time 25 hour team members are eligible for additional benefits, including paid time off and retirement benefits. At The Salvation Army Family Store in Quincy, you’ll do more than just stock shelves—you’ll help support vital community programs through your work. Be a part of something meaningful while building valuable skills in retail and customer service.

Requirements

A commitment to The Salvation Army's mission and values.
Strong customer service and interpersonal skills.
Ability to work independently and as part of a team.
Strong work ethic and attention to detail.
Ability to follow written and verbal instructions.
Dependability, punctuality, and a positive attitude.
Basic math skills and computer proficiency for training purposes.
Flexibility to work evenings, weekends, holidays, and varying shifts as needed.
Standing, walking, and moving throughout the workday.
Frequent bending, reaching, stooping, pushing, and pulling.
Lifting and moving items up to 25 pounds regularly.
Moving items over 50 pounds with the use of appropriate equipment and team assistance.
Working in a fast-paced donation receiving and processing environment.

Nice To Haves

Previous retail, warehouse, donation processing, production, or customer service experience is a bonus—but not required!

Responsibilities

Provide friendly, courteous service to donors and customers.
Receive, inspect, sort, and process donated items according to quality standards.
Assist donors with unloading donations, including large or bulky items.
Clean, test, and perform minor repairs on donated goods when appropriate.
Hang, tag, price, and prepare merchandise following production guidelines.
Stage processes merchandise for efficient movement to the sales floor.
Assist with loading and unloading trucks and customer vehicles.
Maintain a safe, clean, and organized donation processing area.
Perform custodial duties, including general cleaning and trash removal.
Work closely with Sales Associates to ensure merchandise is moved efficiently to the sales area.
Cross-train and assist with sales floor operations as needed.
Contribute to a positive, respectful, and team-oriented workplace culture.