Donation Attendant - Part Time (Georgetown Square)

GOODWILL INDUSTRIES OF NORTHEAST INDIANA INC•Fort Wayne, IN

About The Position

Goodwill Industries of Northeast Indiana, Inc. is hiring a part-time Donation Attendant at Georgetown Square. Donation Attendants represent the organization to donors, unload and bring donations inside, issue tax receipts, sort items by category, and may test items to confirm they are operational before they are priced and placed on the sales floor. The role supports Goodwill’s mission of empowering and preparing people for independence through training, personal growth, and work. This is routine or repetitive work that follows established rules and procedures, with minor decisions that may affect efficiency and accuracy. The position involves contact with customers, donors, and co-workers, and requires a positive, courteous, and helpful demeanor. No specialized education, experience, or skills are required; training is provided. The position is subject to a background check and random alcohol and drug testing under the Drug Free Workplace Program. Employees must work within a team and comply with Goodwill policies, values, and Code of Ethics. The work takes place in both indoor and outdoor environmental conditions and requires substantial standing, walking, grasping, lifting, bending, pulling, pushing, and reaching; considerable balancing; moderate crouching, hearing, stooping, and talking; and occasional climbing. Heavy work is required: pushing and pulling up to 100 pounds occasionally, up to 50 pounds frequently, and up to 20 pounds constantly. The ability to perform lifting and moving duties is mandatory. Work equipment includes a hand truck or dolly, pallet jack, carts, gloves, and safety glasses.

Requirements

  • No specialized education required; training will be provided.
  • No experience required; training will be provided.
  • No skills required; training will be provided.
  • Ability to lift, push, and pull heavy items, including up to 100 pounds occasionally, up to 50 pounds frequently, and up to 20 pounds constantly.
  • Ability to fully perform lifting and moving duties.
  • Ability to work within a team concept.
  • Subject to a background check.
  • Subject to random alcohol and drug testing as specified in the Drug Free Workplace Program.
  • Must comply with Goodwill policies, values, ethical behavior standards, and Code of Ethics.
  • Must follow published safety policies and procedures.

Responsibilities

  • Answer the donation door promptly when the buzzer rings.
  • Unload donations for donors, handle them professionally, bring them inside, and place them in the appropriate staging area.
  • Distribute tax receipts.
  • Process donations efficiently.
  • Accurately price merchandise and move it directly to staging areas.
  • Help maintain the safety and security of donated merchandise and help control theft.
  • Use a hand truck, pallet jack, or flat carts to move donations or customer items for pickup.
  • Keep the work area clean and organized during and at the end of the shift.
  • Follow all safety rules and practices and report unsafe conditions or acts.
  • Maintain a positive, pleasant, courteous, and helpful demeanor when interacting with customers, donors, co-workers, and clients.
  • Report the need for necessary materials or equipment.
  • Keep walkways, aisles, exits, and areas around safety equipment clear and unobstructed.
  • Perform other duties assigned by the supervisor in support of Goodwill’s mission.
  • Attend work as scheduled.

Benefits

  • Competitive wages, paid bi-weekly.
  • Full-time benefits are listed as including medical, dental, and vision coverage; a 401(k) plan; life insurance; an Employee Assistance Program (EAP); holiday pay; paid time off (PTO); and in-store discounts.
  • Set rotating schedules.
  • No late shift.
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