Donation Attendant - Full Time/Part Time - Middleton

Goodwill Industries of South Central Wisconsin•Middleton, WI

About The Position

The Donation Attendant maximizes store profitability by providing donor service, maintaining accurate donation records, and handling donated materials effectively. The role supports the flow of merchandise to the sales floor and contributes to Goodwill of South Central Wisconsin’s mission of strengthening communities.

Requirements

Good interpersonal and customer service skills.
Ability to learn the safe operation of powered equipment; must be at least 18 years old to operate it.
Ability to stand and walk for extended periods and use a full range of motion to lift, push, or pull up to 40 pounds.
Ability to operate material-handling equipment, including a forklift and baler.
Ability to work outside in all weather conditions, including hot or cold temperatures and inclement weather.
Ability to communicate clearly.
No experience necessary.

Responsibilities

Use GRATIS to greet donors, provide a pre-signed and dated receipt, involve donors while safely handling donations, thank them, and invite them to donate again.
Sort designated items and place other items in containers for delivery to the appropriate station.
Move donations, trash, and salvage to support efficient product flow to the sales floor.
Anticipate production-team needs and provide assistance and supplies.
Price products using unit pricing or good/better/best pricing through one-touch optimization.
Safely unload furniture from donor vehicles, using a two-person lift for items over 40 pounds; price and place furniture directly into the store.
Interact professionally and pleasantly with coworkers, shoppers, and donors.
Maintain accurate donation counts by giving every donor a receipt and recording the first and last receipts.
Use non-powered equipment, and powered equipment if age 18 or older, to move containers safely and effectively.
Assist with safely and effectively loading and unloading trailers.
Maintain a safe and clean work environment by following established 5S principles and safety guidelines.
Perform duties within the framework of the organization’s Core Values.