Woodstock Donation Attendant Part-Time

GOODWILL INDUSTRIES OF NORTHERN IL•Woodstock, IL

12d•$16 - $20•Onsite

About The Position

The Donation Attendant is responsible for duties assigned by the Store Manager, including receiving donations, serving donors, sorting and processing textiles, hard goods, and commercial goods, and preparing goods for transit. The role combines donor-facing customer service with inventory processing and warehouse duties in a retail store environment. It requires flexibility to move between these responsibilities and to work evenings and weekends.

Requirements

Ability to communicate effectively and respectfully with the public, customers, and coworkers.
Ability to count, add, and subtract.
Ability to follow instructions and work independently.
Ability to follow all safety rules.
Ability to operate a pricing gun and price merchandise appropriately.
Ability to stand, bend, lift, and reach for extended periods; lift up to 40 pounds and occasionally up to 80 pounds; and use both hands with good manual and finger dexterity.
Ability to inspect donations and identify items that are not saleable.
Ability to perform customer-facing and warehouse responsibilities in a retail environment with varying temperatures, noise, and dust.
Availability for required weekend and evening work.

Responsibilities

Provide responsive, respectful service to donors, including greeting them promptly, assisting with unloading, answering questions, thanking them, explaining donation restrictions and recalled items, providing tax information, and completing receipts and required forms.
Communicate courteously and respectfully with donors, coworkers, and other internal and external customers.
Sort and process hard goods, including wares, electrical items, furniture, books, shoes, and accessories, according to store criteria; minimize trash and salvage items when applicable.
Sort textiles according to store standards.
Discard only approved items and place recycling and other miscellaneous items in appropriate containers.
Identify items that management prices, such as wedding gowns, furs, and formals.
Assist with preparing for and receiving trucks.
Follow safety rules, report known accidents and hazards promptly, and maintain a safe, clean, and orderly work area.
Use appropriate equipment and supplies, including pallet jacks and dollies; may receive training and certification on a power stacker.
Record donation counts and donor ZIP codes using a laptop.
Maintain workstation supplies and complete a daily five-minute workstation cleanup.
Demonstrate care for Goodwill property and equipment and perform other duties as assigned.