Donation Attendant

GOODWILL INDUSTRIES OF THE GULF COAST INCFort Walton Beach, FL
$15 - $15Onsite

About The Position

The Donation Attendant is responsible for providing customer service to donors and sorting donations. This role ensures World Class donor and customer service by greeting customers within 10 seconds and providing friendly service and information. The attendant assists with unloading donations, keeps an accurate count, sorts donations, and loads large purchases for customers. They are also responsible for maintaining a clean workstation and ensuring the donation area meets Goodwill's standards.

Requirements

  • Must be able to interact cordially and productively with a variety of people.
  • Must be able to market Goodwill and explain the mission to the general public.
  • Must be able to take initiative and work well with little supervision.
  • Must be able to work a flexible schedule including nights and weekends.
  • Must be able to distinguish between better name brand merchandise.
  • Ability to engage in frequent bending, stretching and stooping.
  • Ability to engage in prolonged standing, walking and twisting.
  • Ability to push equipment on wheels weighing 50 lbs. to 150 lbs.
  • Ability to lift and carry objects weighing up to 25 lbs. frequently and 75 lbs. with assistance occasionally.
  • Ability to use fingers, hands and wrists, repetitively.

Nice To Haves

  • High School diploma or GED preferred, but not required.
  • Prior work experience in the service industry preferred.

Responsibilities

  • Ensures World Class donor and customer service, greeting customers within 10 seconds and providing friendly service and information.
  • Assists with unloading donations from the donors’ vehicle and takes in donations left outside of store.
  • Keep an accurate count of donations.
  • Sorting donations into designated equipment.
  • Loading large purchases for customers.
  • Ensures a clean and empty work station at the end of each shift.
  • Ensures the image of the exterior and interior of the donation area are maintained to Goodwill’s standards.
  • Keeps aisles free from debris in the production area.
  • Maintains adherence to all company policies and procedures.
  • Other duties as assigned.
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