Per Diem Domestic Violence Shelter Advocate

BHcare Inc.•New Haven, CT

1d•Onsite

About The Position

BHcare is seeking a caring and dedicated Domestic Violence Shelter Advocate to provide direct support to adults and children in our safe house. This role is essential in creating a safe environment while empowering clients to heal, rebuild, and thrive. This program is 24/7, various shifts are available, shifts are typically 8 hours.

Requirements

Must be able to obtain and maintain the certified domestic violence counselor per CGS 52-146k before providing direct service to clients, followed with six-hour recertification yearly.
Compassionate, reliable, and committed to supporting survivors of domestic violence.
Strong communication and crisis intervention skills.
Ability to remain calm, empathetic, and professional in challenging situations.
Comfortable collaborating with both clients and external providers.
Must remain awake and alert during shifts.
Valid driver’s license and willingness to use personal vehicle for work-related purposes.
Must be able to obtain and maintain CPR/First Aid and AED certification.

Nice To Haves

Bachelor’s degree preferred.
In lieu of Bachelor’s degree: Associates degree or college coursework equivalent (2 years) and 2 years work experience in human services; OR high school diploma and minimum of 4 years of experience in human services.
Substitution of appropriate college training is allowed but subject to funder’s approval.
Two years Advocacy and/or direct service experience working with survivors of domestic violence in a community-based setting preferred.
Bi-lingual (English/Spanish) preferred.

Responsibilities

Welcome new residents and their children, complete intakes, and provide orientation to the shelter.
Offer crisis intervention, safety planning, and emotional support to survivors and their families.
Provide individual support and referrals to community resources such as healthcare, education, and social services.
Facilitate transportation for clients to medical appointments, school, shopping, and activities.
Collaborate with community partners, including law enforcement, hospitals, and other providers, to ensure client needs are met.
Maintain a safe, clean, and supportive shelter environment.
Assist clients with developing and following through on service plans to achieve safety and independence.
Cover the 24/7 hotline and respond to crisis calls with compassion and professionalism.
Ensure all documentation is completed promptly and accurately.