About The Position

This full-time position involves supporting and empowering individuals in a domestic violence shelter setting. The Shelter Advocate is responsible for providing crisis intervention, direct service, and systems advocacy for individuals residing in a domestic violence shelter. The role requires adherence to Family Pathways' guiding principles: trust, collaboration, communication, integrity, respect, positivity, and creativity.

Requirements

  • Must have a clean Motor Vehicle Report (MVR).
  • Must pass a criminal background check with fingerprinting.

Nice To Haves

  • Knowledgeable about providing a Primary Advocate approach.
  • Experience facilitating case planning and coordinating personal/legal advocacy for residents.
  • Experience planning resident groups and activities.
  • Experience helping residents hone skills such as problem-solving, crisis management, conflict resolution, and de-escalation.
  • Experience cultivating a welcoming, peaceful, healing environment for residents.

Responsibilities

  • Provide support, advocacy, crisis intervention, information, and referral to callers on a 24-hour crisis line, while also assessing calls for appropriateness.
  • Provide a Primary Advocate approach, facilitating case planning and coordinating personal/legal advocacy for residents.
  • Collaborate with staff to review cases and make recommendations.
  • Complete intake forms with all new residents within 24 hours of entry into the shelter.
  • Orient residents to the shelter facility, explain expectations of residents, and inform residents of services offered.
  • Plan resident groups and activities such as support, parenting, illness management, and house meetings.
  • Help residents hone skills such as problem-solving, crisis management, conflict resolution, and de-escalation.
  • Cultivate a welcoming, peaceful, healing environment for residents.
  • Provide transportation for residents when necessary.

Benefits

  • Health insurance with optional HSA
  • Dental insurance
  • Vision insurance
  • Employer-paid group life term insurance
  • Supplemental group term life insurance
  • AD&D
  • Long-term disability
  • Short-term disability
  • Critical illness insurance
  • Accident insurance
  • Employee assistance program
  • Retirement plan with an employer match
  • Competitive paid time off package
  • Paid holidays
  • Floating holidays
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