Domestic Admissions Advisor

Westcliff University•Irvine, CA

16h•Hybrid

About The Position

The Domestic Admissions Advisor plays a key role in guiding Domestic, Military, and Athletic applicants through the enrollment process. This position is responsible for achieving individual and departmental admissions goals by providing exceptional customer service and meeting established performance metrics. Additionally, the advisor will collaborate with various departments to support student enrollment efforts. Success in this role requires the ability to engage with individuals from diverse social, economic and cultural backgrounds. The Domestic Admissions Advisor reports to the Enrollment Manager and operates under the overall supervision of the Senior Director of Admissions. Must be flexible with work schedule, Saturday work schedule.

Requirements

Bachelor’s degree required
1+ years of customer service, sales, marketing, or recruiting required
Demonstrated consultative sales aptitude and commitment to professional development.
Excellent oral and written communication skills
Ability to present in group settings
Positive interpersonal skills
Self-motivated and compassionate
Ability to make independent decisions and manage multiple projects and work well in a team environment
Knowledge of and commitment to regulatory and college enrollment policies, standards, and procedures
Basic skills in the use of computerized systems and databases
Ability to influence others
Results-oriented
Comfortable with a fast-paced environment

Nice To Haves

Minimum of 2 years of college admissions experience preferred
Military background or experience working with military students preferred.

Responsibilities

Effectively manage a pool of student leads derived from various sources, utilizing our Slate system
Conduct individual and group information sessions for prospective students and families.
Guide prospective students and their families through the college application process, providing information about program offerings, financial aid, and campus life.
Provide outstanding customer service to both internal and external stakeholders
Provide information about application requirements, deadlines, and policies.
Assist students with completing and submitting their college applications
Meet and exceed individual and department goals to contribute to the university’s strategic goals
Attend weekly meetings to present and discuss student caseload
Other duties as assigned