Delivery Consultant III - Virtual

Alight•Virtual, TX

6d•$100,000 - $130,000•Remote

About The Position

The Domain Manager is responsible for overseeing business rules, consulting on complex domain matters, and ensuring quality assurance. They act as a subject matter expert, advising clients and internal teams on best practices and fostering strong client relationships.

Requirements

Possess Bachelor or equivalent professional experience.
5-7 years of Health & Welfare benefits experience in the benefits outsourcing industry.
Possess professional certifications such as CEBS, ASPA, or related credentials .
Able to demonstrate coaching and people development experience (4-5+ years ).
Possess advanced knowledge of Health & Welfare delivery models, plan administration, compliance requirements, and industry best practices.

Responsibilities

Partnering with clients and cross-functional teams to define and deliver Health & Welfare benefit solutions. Meet business needs while incorporating industry best practices and inclusive employee experiences.
Identifying proactively, assess, and communicate potential risks related to plan design, compliance, and legislative changes, providing thoughtful guidance to clients and stakeholders.
Managing requirements gathering, issue resolution, and project timelines to ensure high-quality outcomes and successful client delivery.
Serving as a trusted Health & Welfare subject matter expert across medical, dental, vision, life, disability and related benefit plans. Promoting consistent and equitable solutions.
Collaborating with internal teams and clients to support requirements reviews, acceptance processes, and continuous improvement initiatives.
Facilitating effective knowledge transfer and transition activities, ensuring seamless handoffs, stakeholder readiness, and exceptional client support experiences.
Coaching, mentoring, and developing team members by providing constructive feedback, foster continuous learning, and creating opportunities for professional growth.
Contributing insights and recommendations to leadership regarding client trends, business challenges, process improvements, and innovative solutions.
Advocating for compliance, accessibility, and fair benefit administration practices, ensuring alignment with regulatory requirements and organizational objectives.
Championing a culture of collaboration, inclusion, respect, and belonging by valuing diverse perspectives and supporting an environment where all employees can succeed.