About The Position

The American Girl Washington, DC retail store (McLean, VA) is looking for a dynamic individual as a Experience associate who has the interpersonal skills to provide prompt, efficient and exceptional sales assistance within our customer-oriented environment. This role involves styling American Girl Doll Hair in a creative and engaging manner.

Requirements

  • Must be willing to work a flexible retail schedule, including days, nights and weekends.
  • Sales experience in the specialty retail or service industry, preferred.
  • Must possess basic computer skills; some experience using a POS System, preferable.
  • Experience working around children, preferred.

Nice To Haves

  • Sales experience in the specialty retail or service industry
  • Some experience using a POS System
  • Experience working around children

Responsibilities

  • Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
  • Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
  • Share information on store events, promotions and activities with customers.
  • Promptly and accurately process all point-of-sale transactions.
  • Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
  • Communicate merchandise and service needs to management on timely basis.
  • Provide assistance to accomplish team and company goals.
  • Engaging with Customers in Doll hair braiding Salon Experience

Benefits

  • Flexible retail schedule
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