Doll Hair Stylist (Part-Time)

Mattel•Dallas, TX

5d•$15 - $17•Onsite

About The Position

The Experience Associate (Doll Hair Stylist) creates memorable experiences for American Girl guests and their families by providing engaging, personalized doll salon services. The role combines doll hairstyling expertise, product knowledge, and exceptional guest service to support customer satisfaction and sales opportunities. Through collaboration, attention to quality and safety standards, and support of daily salon operations, the associate contributes to the overall success of the American Girl retail experience.

Requirements

Demonstrate a growth mindset by staying curious, continuously learning, embracing challenges, and working to improve.
Ability to learn and perform doll hairstyling techniques while maintaining American Girl service and quality standards.
Strong guest service and interpersonal skills, including the ability to engage positively with children and families.
Ability and willingness to perform girl ear piercing services after required training and certification, following established procedures.
Ability to communicate product knowledge, explain salon services, and recommend complementary products.
Strong teamwork and collaboration skills, including the ability to support training of new associates.
Organizational skills and attention to detail to maintain salon supplies, inventory, and service areas.
Flexibility to adapt to changing business needs and support multiple areas of the retail store.
Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.

Nice To Haves

Previous sales experience in specialty retail or a customer-focused service environment.
Experience styling hair, particularly doll hair.
Experience working with children.

Responsibilities

Engage guests, understand their needs, and deliver welcoming, memorable service that reflects American Girl’s standards.
Provide doll hairstyling services according to company standards, demonstrating doll hair and skin care techniques to guests.
Perform ear piercing services for girls and dolls after required training and certification; follow procedures, complete documentation, and communicate aftercare instructions.
Recommend salon services, complementary products, and promotions by sharing product knowledge and identifying ways to enhance the guest experience and support sales.
Support salon operations by checking in guests for scheduled services, processing checkout transactions, maintaining an organized and stocked service area, and communicating inventory replenishment needs to management.
Participate in salon events, hairstyling demonstrations, Doll Hair and Manicure Day activities, and private birthday parties.
Collaborate with team members, help train new associates, and support other store areas based on business needs.