Doll Hair Stylist (Part-Time)

Mattel • Dallas, TX

5d • Onsite

About The Position

The Experience Associate (Doll Hair Stylist) creates memorable experiences for American Girl guests and their families by delivering engaging, personalized doll salon services. The position combines doll hairstyling expertise, product knowledge, and guest service to support satisfaction and sales, while contributing to daily salon operations and following quality and safety standards.

The role involves performing doll hairstyling services and educating guests about doll hair and skin care. After required training and certification, the associate may also perform ear piercing services for girls and dolls. The associate recommends salon services, products, and promotions; supports salon check-in, checkout, inventory, and upkeep; and participates in events, demonstrations, activities, and private parties. Associates collaborate with teammates, may help train new associates, and support other store areas as business needs require. The role requires a flexible retail schedule, including days, evenings, weekends, and holidays. The position is part-time, with a stated pay range of $15 to $17.25 per hour.

Requirements

• Ability to learn and perform doll hairstyling techniques while maintaining American Girl service and quality standards.
• Strong guest service and interpersonal skills, including the ability to engage positively with children and families.
• Ability and willingness to perform ear piercing services following required training, certification, and established procedures.
• Ability to communicate product knowledge, explain salon services, and recommend complementary products.
• Strong teamwork and collaboration skills, including the ability to support training of new associates.
• Organizational skills and attention to detail for maintaining salon supplies, inventory, and service areas.
• Flexibility to adapt to changing business needs and support multiple areas of the retail store.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.

Nice To Haves

• Previous sales experience in specialty retail or a customer-focused service environment.
• Experience styling hair, particularly doll hair.
• Experience working with children.

Responsibilities

• Deliver exceptional guest service by proactively engaging guests, understanding their needs, and creating welcoming, memorable experiences.
• Perform doll hairstyling services according to company standards and demonstrate doll hair and skin care techniques to guests.
• Perform ear piercing services for girls and dolls after required training and certification, following procedures, completing documentation, and communicating aftercare instructions.
• Recommend salon services, complementary products, and current promotions to enhance guest experiences and support sales.
• Check guests in for scheduled services and accurately process checkout transactions.
• Maintain an organized, well-stocked service area and communicate inventory replenishment needs to management.
• Participate in salon events, hairstyling demonstrations, Doll Hair and Manicure Day activities, and private birthday parties.
• Collaborate with team members, assist with training new associates, and support other areas of the store based on business needs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed