About The Position

The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration, and Execution from all who are a part of this division. Our in-store experiences range depending on location from Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties/Celebrations to name a few. Expect a dynamic and fast-paced role where you get to make decisions that impact the team as well as our customers. The Experience Associate (Doll Hair Stylist) is located at the AG Retail Orlando location and reports directly to the Assistant Salon Manager. This position is responsible for delivering friendly and informative salon services, as well as the flexibility to adapt to changing business needs.

Requirements

  • Must be willing to work a flexible retail schedule, including days, nights, and weekends.
  • Must be willing to perform girl ear piercing services.
  • Training and certification will be provided to perform ear piercing services. Trained associates will follow ear piercing procedure checklist, complete waivers, and review After Care procedures with guests.

Nice To Haves

  • Sales experience in the specialty retail or service industry preferred.
  • Experience styling hair, especially for dolls, preferred.
  • Experience working with children preferred.

Responsibilities

  • Approach, acknowledge, and assist customers promptly.
  • Execute styles for dolls successfully according to company standards and demonstrate proper doll hair care and doll skin care techniques.
  • Perform ear piercing services for girls and dolls.
  • Conduct inventory of salon supplies and stock salon area and communicate replenishment needs when needed.
  • Participate in Salon events including Doll Hair and Manicure Day events, hair demos, and private birthday parties.
  • Assist in other areas of the store as needed.
  • Share product knowledge, answer questions, and suggestive upsell other Salon services and complementary products.
  • Share information on store events, promotions, and activities with customers.
  • Collaborate with co-workers to create a positive work environment and assist in training new associates.

Benefits

  • Mattel is recognized as a Great Place to Work™
  • Mattel is recognized as one of Fast Company’s Best Workplaces for Innovators in 2022.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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