Dog Daycare Team Lead / Shift Supervisor
About The Position
The Wags Club is seeking a Dog Daycare Team Lead to guide their team at one of West Los Angeles' premier dog daycare, boarding, and grooming facilities. This is a leadership position where you will work alongside your team, supervise active dog playgroups, coach and develop employees, solve problems, and ensure shifts run safely, smoothly, and on schedule. The ideal candidate leads by example, stays calm under pressure, communicates well, and enjoys helping both people and dogs succeed. This is a working leadership position, involving both leading people and caring for dogs.
Requirements
- Previous experience as a Team Lead, Shift Lead, Shift Supervisor, Assistant Manager, or similar leadership role
- Experience working in a dog daycare, boarding kennel, veterinary hospital, grooming salon, animal shelter, or other animal-care environment
- High-performing employee who is ready to step into their first formal leadership position
- Naturally take initiative instead of waiting to be told what to do
- Lead by example and earn the respect of those around you
- Communicate clearly and professionally with coworkers, managers, and clients
- Stay calm, organized, and decisive in a fast-paced environment
- Dependable, punctual, and accountable
- Enjoy coaching others and helping your team succeed
- Aren't afraid to jump in and help with every aspect of the job
- Demonstrate good judgment, professionalism, reliability, and a willingness to support both their team and the dogs in their care
- Comfortable bending, lifting more than 25 pounds, cleaning up after dogs, working outdoors in various weather conditions, and responding quickly when dogs or coworkers need assistance
- Previous work history demonstrating reliability and dependability
- Professional animal-care experience strongly preferred
- Strong communication and interpersonal skills
- Good judgment, organization, and problem-solving abilities
- Ability to work independently while supporting a collaborative team
- Ability to learn and consistently follow established procedures
Nice To Haves
- Leadership, training, mentoring, or supervisory experience preferred
Responsibilities
- Lead and support the daycare team throughout each shift
- Set the example by following and reinforcing dog-handling, safety, and operational procedures
- Supervise active dog playgroups while maintaining a calm, safe, and positive environment
- Coach newer employees and help build their confidence, judgment, and dog-handling skills
- Keep daily operations organized and on schedule
- Recognize developing problems and respond calmly before they escalate
- Communicate staff, dog, client, or facility concerns to management
- Help manage dog introductions, transitions, meals, medications, and special-care instructions
- Complete incident reports and other documentation accurately and promptly
- Assist with cleaning, sanitizing, yard maintenance, and other hands-on animal care duties
- Jump in wherever needed to help the team succeed
Benefits
- Health, dental, and vision insurance
- Holiday pay
- Bring your dog to work for free
- Employee discounts on eligible services
- Opportunities for advancement within our growing company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
