Dog Daycare Team Lead / Shift Supervisor

The Wags Club•Dallas, TX

4d•$18 - $20•Onsite

About The Position

The Wags Club is seeking a Dog Daycare Team Lead to guide their team at a premier dog daycare, boarding, and grooming facility in West Los Angeles. This leadership role involves working alongside the team, supervising dog playgroups, coaching employees, problem-solving, and ensuring shifts run safely, smoothly, and on schedule. The ideal candidate will lead by example, remain calm under pressure, communicate effectively, and enjoy helping both people and dogs succeed. This is a working leadership position, combining people management with hands-on animal care.

Requirements

Previous work history demonstrating reliability and dependability
Leadership, training, mentoring, or supervisory experience preferred
Professional animal-care experience strongly preferred
Strong communication and interpersonal skills
Good judgment, organization, and problem-solving abilities
Ability to work independently while supporting a collaborative team
Ability to learn and consistently follow established procedures
Comfortable bending, lifting more than 25 pounds, cleaning up after dogs, working outdoors in various weather conditions, and responding quickly when dogs or coworkers need assistance.

Nice To Haves

Previous experience as a Team Lead, Shift Lead, Shift Supervisor, Assistant Manager, or similar leadership role
Experience working in a dog daycare, boarding kennel, veterinary hospital, grooming salon, animal shelter, or other animal-care environment
High-performing employee who is ready to step into their first formal leadership position
Naturally take initiative instead of waiting to be told what to do
Lead by example and earn the respect of those around you
Communicate clearly and professionally with coworkers, managers, and clients
Stay calm, organized, and decisive in a fast-paced environment
Dependable, punctual, and accountable
Enjoy coaching others and helping your team succeed
Aren't afraid to jump in and help with every aspect of the job

Responsibilities

Lead and support the daycare team throughout each shift
Set the example by following and reinforcing dog-handling, safety, and operational procedures
Supervise active dog playgroups while maintaining a calm, safe, and positive environment
Coach newer employees and help build their confidence, judgment, and dog-handling skills
Keep daily operations organized and on schedule
Recognize developing problems and respond calmly before they escalate
Communicate staff, dog, client, or facility concerns to management
Help manage dog introductions, transitions, meals, medications, and special-care instructions
Complete incident reports and other documentation accurately and promptly
Assist with cleaning, sanitizing, yard maintenance, and other hands-on animal care duties
Jump in wherever needed to help the team succeed