Dog Daycare Receptionist
About The Position
Canine Retreat is a busy dog daycare & pet boarding facility in Harbor City, CA, seeking a customer service receptionist for its front desk. The ideal candidate will be dependable, hard-working, and energetic, looking to join The Canine Retreat Family. This role requires excellent computer literacy and customer service skills, including speaking with clients, selling services, providing facility knowledge, offering specials, and answering basic dog behavior/health questions. An upbeat, outgoing, and friendly personality is essential. Availability for weekdays, weekends, and holidays with flexible hours is required.
Requirements
- VERY computer literate
- EXCELLENT customer service skills
- Upbeat, outgoing, friendly personality
- Available for weekdays, weekends and holidays with flexible hours
- Detail oriented
- Must be comfortable with and able to handle dogs of all sizes and breeds
- Must be able to work holidays and weekends
- Fast, efficient, organized, and detailed oriented
Nice To Haves
- Previous veterinary hospital experience in a customer service role preferred
- Previous job longevity
- Excellent references
- Experience in the animal/customer service field
Responsibilities
- Greet customers who are dropping off/picking up their dog
- Checking pets in and out as they arrive and leave our facility
- Answering multiple phone lines
- Booking reservations
- Organize feeding and medications
- Liaising with dog daycare assistants to ensure that feedings, baths and any medical requirements for the pups are taken care of
- Working actively with our daycare assistants to ensure 100% client satisfaction
- Tidying up the front office area
- Uploading albums daily to our FB page
- Assisting with day-to-day office duties
- Keeping records and documentation
- Must be comfortable with and able to handle dogs of all sizes and breeds
- Must be able to work holidays and weekends
- Cleaning up after dogs, and maintaining a clean, sanitary environment
- Basic dog care including: monitoring, bathing, and feeding
Benefits
- Free Dog Daycare
- Employee discounts
- Free uniforms
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
