Documents Processing Technician Sr

Sentry Insurance • Stevens Point, WI

12d • Hybrid

About The Position

We’re looking for a Document Processing Tech Sr to utilize their expertise in word processing and document development systems to create and modify complex documents and forms for our customers. In this role, you’ll also assist in developing department standard, procedures and provide valuable technical expertise and training to both our document technicians and customers. If you’re ready to make an impact with your technical skills and collaborative spirit, apply today!

Requirements

• Associate Degree or equivalent work experience
• Minimum 2 years of related work experience
• Significant knowledge, experience and proficiency with a variety of word processing/document development systems (software and/or mainframe applications).
• Overall personal computer (PC), keyboard, transcription, spelling and grammar skills.
• Analytical, communication and organizational skills.
• Ability to maintain confidentiality and work efficiently and accurately.
• Ability to work flexible schedules to accommodate system downtime or unusually heavy workloads.
• Ability to type at least 60 words per minute is required.

Responsibilities

• Utilize technical expertise of word processing/document development hardware/software to create and modify programs to produce complex documents, templates and forms.
• Communicate with customers to determine and/or clarify project needs and may discuss other available options that would meet project requirements, and help customer to determine best design, format or system to meet project needs.
• Train other documents staff on the usage of setup features to ensure best results for customers.
• Assist in setting standards for departmental processes

Benefits

• Hybrid Flexibility: Enjoy the best of both worlds. With optional work from home on Mondays and Fridays and join your team in the office Tuesday through Thursday to collaborate and learn. We provide the technology and tools you need for both your office and home workspace from day one.
• Dining on Us: Depending on your location, we may provide a stipend that can be used at our on-site cafeteria or a meal allowance to keep you fueled.
• Continuous Learning: Unlock your potential through Sentry University and take advantage of our tuition reimbursement program.
• Comprehensive Benefits: We support your whole self with group medical, dental, and vision insurance along with parental leave, pet insurance, caregiver leave, and wellness resources. Options for HSA, FSA, and Dependent Care FSA are available.
• Work-Life Balance: Enjoy your generous Paid Time Off allowance to rest and take advantage of paid Volunteer Time Off to support your community.
• Investing in Your Future: We’re committed to your long-term financial well-being. We offer a 100% company match on the first 8% you contribute to your 401(k) each pay period, and those funds vest immediately.
• Giving Back: Through the Sentry Foundation, we’re proud to support the United Way and make a difference in our communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree