Documentation Technician I

BioIVTWoodbury, NY
Onsite

About The Position

The Documentation Technician (Level 1) is responsible for the execution of the major tasks involved in the documentation process. These activities involve, ensuring that the Certificates of Analysis, Product Labels, X3 deliveries and FedEx air waybills are created efficiently and moved through the department expeditiously to ensure a seamless flow of orders from customer service through to the shipping and logistics team. This position will ensure compliance with Environmental Health and Safety (EHS) policies, State Departments of Health, Good Documentation Practices (GDP), Good Laboratory Practice (GLP), Good Manufacturing Practices (GMP), Good Clinical Practices (GCP), Good Laboratory Practice (GLP), Standard Operating Procedures (SOPs), EMEA and FDA Guidelines, general State and Country Regulations such as but not limited to (CLIA, CAP, USP, ISO 9001, USDA regulations, HTA license, DEA and State Controlled Substance programs) where site appropriate.

Requirements

  • Bachelor’s degree (B.S./B.A.) from four-year college or university; or high school graduate with three years of related experience and/or training; or equivalent combination of education and experience.
  • Proficiency in a variety of computer software programs including MS Office
  • Ability to work in a team laboratory environment with knowledge or familiarity with scientific terminology.

Nice To Haves

  • Bachelor’s degree in a biological or chemical science field preferred.

Responsibilities

  • This position will start out in Documentation, but will cross train in other departments and transition into other positions as business needs change.
  • Work with Documentation Team Leader and other Documentation Technicians to support the Operations, Laboratory and Shipping teams.
  • Prepare labels, FedEx Air Waybills and Certificates of Analysis for all orders shipping out of the Westbury site.
  • Ensure that the daily flow of orders moves efficiently and prevent any delays in laboratory operations due to documentation delays.
  • Provide direct communication to customers providing follow-up information on the status of viral pending material.
  • Assist with general filing duties and off-site archiving process.
  • Compile and transmit delivery notifications for all orders shipping out of the Westbury site.
  • Support quality control checks for all outbound documentation and data.

Benefits

  • medical
  • dental
  • vision
  • short-term/long-term disability
  • life insurance
  • hospital indemnity and accident insurance
  • generous retirement plan with a company match
  • competitive time-off policies
  • collaborative environment that promotes growth from within
  • company-sponsored events for the entire team
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