Documentation Processing Specialist, Nucleus Building, 7:00a-3:30p

UofL Health • Louisville, KY

3d • Onsite

About The Position

The Document Processing Specialist is accountable for retrieving, attaching, and submitting medical records to appropriate payors. The individual ensures medical record attachments are processed timely and in accordance with payor rules and department policy. The individual will work in EHR / EMR systems to retrieve and match insurance claim forms accurately and efficiently to required or requested supporting documentation. The document packets are then sent to the payor either electronically or mailed. Duties include working from work queues to ensure daily volumes are managed and meet department quality and productivity standards. Performs a variety of administrative and staff support duties for a specified department requiring a range of skills and knowledge of organizational policies and procedures. Works with supervisor/manager to ensure efficient operations of team or department meeting organizational goals for customer service, productivity, and quality initiatives by taking initiative, anticipating needs in a timely manner within delegated scope of authority; assists supervisor/manager/director as requested. Establishes, maintains, and updates files, databases, records, and/or other documents as requested. Works collaboratively with all UofL Health entities to obtain or provide information and records. Print and distribute documents as needed. Scan and upload documents according to department procedure. Provides general administrative support to members of the department; uses available systems for calendar/schedule management. Serves as a resource for supporting department administrative needs. Cross trained to support Correspondence Team as needed. Identifies and reports equipment problems which require attention as needed. Completes special projects as assigned according to established time frames. Responsible for communication and reporting any system or workflow issues to appropriate leadership or team members. Demonstrates commitment to professional growth, department growth and competency. Participates in departmental/programmatic quality assurance/continuous quality improvement programs to ensure competent and quality delivery of services. Shares knowledge and actively participates in the professional development of others. Maintains compliance with all company policies, procedures, and standards of conduct. Complies with HIPAA privacy and security requirements to maintain confidentiality at all times. Performs other duties as assigned.

Requirements

• High school diploma or GED/ equivalent (required)
• Prior physician/provider billing experience (required)

Nice To Haves

• Prior experience with Medical Record Maintenance (preferred)
• Experience with document sharing, document management, database management, health information services, medical records, and many types of electronic and paper files (preferred)
• Medical terminology (preferred)
• Working knowledge of MS Office Suite, Microsoft Word, Excel, and PowerPoint applications
• Ability to learn other systems and databases, as required (EPIC, OnBase)

Responsibilities

• Retrieving, attaching, and submitting medical records to appropriate payors.
• Ensuring medical record attachments are processed timely and in accordance with payor rules and department policy.
• Working in EHR / EMR systems to retrieve and match insurance claim forms accurately and efficiently to required or requested supporting documentation.
• Sending document packets to the payor either electronically or by mail.
• Working from work queues to ensure daily volumes are managed and meet department quality and productivity standards.
• Performing a variety of administrative and staff support duties for a specified department requiring a range of skills and knowledge of organizational policies and procedures.
• Working with supervisor/manager to ensure efficient operations of team or department meeting organizational goals for customer service, productivity, and quality initiatives by taking initiative, anticipating needs in a timely manner within delegated scope of authority; assists supervisor/manager/director as requested.
• Establishing, maintaining, and updating files, databases, records, and/or other documents as requested.
• Working collaboratively with all UofL Health entities to obtain or provide information and records.
• Printing and distributing documents as needed.
• Scanning and uploading documents according to department procedure.
• Providing general administrative support to members of the department; using available systems for calendar/schedule management.
• Serving as a resource for supporting department administrative needs.
• Cross-training to support Correspondence Team as needed.
• Identifying and reporting equipment problems which require attention as needed.
• Completing special projects as assigned according to established time frames.
• Communicating and reporting any system or workflow issues to appropriate leadership or team members.
• Demonstrating commitment to professional growth, department growth and competency.
• Participating in departmental/programmatic quality assurance/continuous quality improvement programs to ensure competent and quality delivery of services.
• Sharing knowledge and actively participating in the professional development of others.
• Maintaining compliance with all company policies, procedures, and standards of conduct.
• Complying with HIPAA privacy and security requirements to maintain confidentiality at all times.
• Performing other duties as assigned.

Benefits

• Competitive salary
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED