Documentation Administrator I

Canon Careers • Burlington, NJ

8d • Hybrid

About The Position

Canon Financial Services, Inc. (CFS), located in Burlington, New Jersey, is seeking a detail-oriented Documentation Administrator to support financing opportunities in a fast-paced environment. The role audits transactions to uphold CFS risk policies and procedures, confirms adherence to pricing and program guidelines, and helps ensure timely funding to dealers and vendors.

The position reviews and processes financial contracts and supporting documentation within established authority levels, evaluates transactions against operational guidelines and company policies, and maintains service levels throughout the funding process. It also involves developing expertise in CFS systems to enter transaction data accurately for customer invoicing, building effective relationships with sales teams, resolving issues resourcefully, and processing post-booking account adjustments.

The position is hybrid, with in-office attendance required Wednesdays and Thursdays and the option to work from home on other weekdays, subject to changing business needs.

Requirements

• High school diploma, vocational training, or equivalent.
• 1–2 years of related work experience in a similar role or industry.
• Strong problem-solving and organizational skills.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Proficiency in basic computer applications and relevant tools.
• Ability to manage multiple tasks and meet deadlines.
• Accuracy and attention to detail.

Responsibilities

• Review, analyze, and process financial contracts and supporting documentation within established authority levels.
• Evaluate transactions in accordance with CFS operational guidelines, policies, and procedures.
• Provide timely and efficient handling of transactions throughout the funding process.
• Develop expertise in CFS systems, including Nexus, Odessa, Unified Desktop, and Salesforce, and enter transaction data accurately to support customer invoicing.
• Develop and maintain effective working relationships with inside and outside sales teams.
• Use resourcefulness and creative problem-solving to reach resolutions.
• Clearly communicate problems, solutions, and resolutions to customers and people at all levels of the organization.
• Process post-booking account adjustments to modify existing contracts.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) Savings Plan
• Discretionary profit sharing
• Discretionary success sharing
• Educational assistance
• Recognition programs
• Vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED