Documentation Administrator III - Commercial Credit Fulfillment

Bank of America • Waltham, MA

9d • Onsite

About The Position

Bank of America is hiring a Documentation Administrator III for its Commercial Credit Fulfillment team, which delivers lending solutions to commercial clients. The role manages documentation and closing processes for a range of commercial credit transactions, working with clients, legal counsel, relationship teams, credit partners, and business partners to execute transactions accurately, efficiently, and in accordance with Bank policies and regulatory requirements.

The position offers exposure to commercial lending products and opportunities to develop expertise in documentation, risk management, transaction execution, and client delivery. The successful candidate will contribute to complex commercial credit transactions, cross-functional partnerships, and the ongoing development of Commercial Credit Operations. The role is benefits-eligible and eligible to participate in the annual discretionary incentive plan. The position is based at 1025 Main St, Waltham, Massachusetts, and is listed as first shift with 40 hours per week.

Requirements

• At least 2 years of commercial loan documentation review experience.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and OneNote.
• Ability to analyze information, identify issues, and drive resolution while maintaining compliance with established policies and procedures.
• Strong written and verbal communication skills and ability to partner across stakeholder groups.
• Ability to manage competing priorities and deliver high-quality work in a fast-paced, deadline-driven environment.
• Exceptional attention to detail and commitment to accuracy.
• Strong organization, time management, and problem-solving capabilities.
• Ability to exercise sound judgment and maintain confidentiality when handling sensitive information.
• Client-focused mindset and commitment to delivering an exceptional experience.
• Adaptability and willingness to embrace changes in technology, processes, and business priorities.
• Ability to influence, collaborate, and contribute positively within a team environment.
• High school diploma, GED, secondary school qualification, or equivalent.

Nice To Haves

• Knowledge of collateral due diligence requirements, including UCC searches, title reviews, insurance requirements, and environmental due diligence.
• Bachelor's degree or equivalent work experience.
• Experience in banking, financial services, legal operations, or a related industry.
• Experience with commercial lending platforms such as LoanIQ, HotDocs, or Credit Center.
• Paralegal experience.
• Knowledge of commercial credit operations and loan closing processes.
• Curiosity and willingness to use emerging technologies, including AI-powered tools such as Microsoft Copilot, to improve efficiency, accuracy, and the client experience.
• Interest in professional growth, leadership development, and continuous learning.

Responsibilities

• Prepare, review, and coordinate documentation for new and existing commercial credit facilities.
• Manage the end-to-end closing process, including due diligence requirements, documentation execution, funding readiness, and lien perfection activities.
• Partner with legal counsel, clients, relationship teams, credit partners, and third-party vendors to facilitate successful and timely closings.
• Conduct and review collateral due diligence activities, including UCC searches, title reviews, insurance verification, and environmental assessments.
• Ensure data integrity and accuracy within systems of record and supporting documentation.
• Identify and resolve issues that may impact transaction quality, compliance, or closing timelines.
• Maintain accuracy while managing multiple transactions and competing priorities.
• Contribute to process improvement initiatives that enhance efficiency, risk management, and the client experience.
• Support a collaborative team environment by sharing knowledge, fostering partnerships, and embracing evolving technologies and processes.

Benefits

• Benefits eligibility, including access to paid time off and resources and support for employees.
• Eligibility to participate in the annual discretionary incentive plan, with awards based on individual performance and behaviors, line-of-business or group performance and contributions, and overall company success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED