DOCUMENT SPECIALIST - 43000856

State of Florida

1d • Onsite

About The Position

This position involves reviewing, analyzing, cataloging, and indexing various documents to determine the eligibility of applicants for licensing and appointments. The role requires handling sensitive information such as fingerprints, demographic data, educational qualifications, and verifications of employment. The Document Specialist will also process fingerprint results, manage incoming mail, assist licensees and applicants via a helpline, and evaluate non-regulatory applications. Additionally, the position is responsible for managing document retention and destruction according to guidelines, processing appointment forms, and preparing supporting documents for legal processing. This is a Career Service position within the Agent & Agency Services Division, Bureau of Licensing, located in Tallahassee, Florida.

Requirements

• High school diploma or equivalent.
• Microsoft Office experience.
• Knowledge of the methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Ability to conduct fact-finding research.
• Ability to utilize problem-solving techniques.
• Ability to work independently.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Must pass a security background check, including fingerprinting.

Nice To Haves

• Some post-secondary education.
• Experience in maintaining records, compiling, and analyzing data.

Responsibilities

• Reviews, analyzes, catalogs, and indexes documents related to licensee application qualifications for licensing and appointments.
• Reviews fingerprint result submissions from FDLE and FBI to determine if additional processing is required.
• Works with approved local fingerprint vendors to handle fingerprinting processes and resolve issues.
• Reviews and analyzes notifications from NAIC via the NIPR email folder, forwarding investigation-related documents and cataloging all documents.
• Files and indexes final orders, declaratory statements, paper applications, and other documents for the Bureau’s digital imaging system.
• Manages and processes daily mail for the Bureau of Licensing, distributing documents for review, analysis, cataloging, and indexing.
• Assists licensees and applicants on the Agent Licensing Helpline with inquiries regarding fingerprints, bonds, and license acquisition/maintenance.
• Reviews and evaluates Non-Regulatory Applications to determine eligibility for licensure in accordance with Florida Statutes, rules, and department policies.
• Manages the collection, disposal, and destruction of documentation records according to record retention guidelines.
• Reviews and processes Bail Bond Agent appointment forms.
• Prepares supporting documents for legal processing of files with criminal history records.
• Performs related work as required.

Benefits

• Paid on a monthly pay cycle.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED