Document Services Representative

FCCI Insurance GroupSarasota, FL
$15 - $24Onsite

About The Position

FCCI is seeking a detail-oriented and dependable professional to join our Document Services team. This team plays an important role in supporting business operations by ensuring documents and information are processed accurately, efficiently, and delivered to the right teams at the right time. This position offers an opportunity to develop operational and technical skills while gaining exposure to insurance policy and claims processes. It’s a great fit for someone who enjoys organized, detail-focused work and takes pride in accuracy and consistency. Position located in our Sarasota office.

Requirements

  • Strong attention to detail and organizational skills
  • Ability to manage repetitive tasks with consistency and accuracy
  • Comfortable working with technology and navigating multiple systems
  • Ability to prioritize work and meet deadlines in a production-focused environment
  • Strong reliability, accountability, and teamwork skills

Responsibilities

  • Process, sort, scan, and index incoming documents with a high level of accuracy and efficiency
  • Route documents through imaging and workflow systems to appropriate business areas
  • Research and retrieve policyholder and claims information using internal systems
  • Apply document classification and handling guidelines to ensure proper processing and compliance
  • Maintain quality, accuracy, and turnaround standards in a fast-paced production environment
  • Support critical business operations by helping ensure timely access to important documents and information

Benefits

  • Flexible Work Environment
  • Paid Family Leave
  • Competitive PTO & Holidays
  • Recognition & Bonus Programs
  • Medical, Vision, Dental & Life Insurance
  • Employee Referral Bonus
  • Paid Volunteer Time
  • 401(k) Match & Profit-Sharing
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