Document Services Manager

Zwicker & Associates • Andover, MA

2d • Onsite

About The Position

The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States. Zwicker is presently seeking a Document Services Manager to join our team. The ideal candidate will be a dynamic leader, proven to be a successful motivator of people and manager of processes. Demonstrated critical thinking and problem-solving abilities are required. The ideal candidate will be highly motivated, a self-starter, detail oriented, and driven to perform.

Requirements

• Minimum 1 year of experience working in a litigation environment
• Minimum 1 year experience drafting, formatting, and reviewing legal documents, including contracts, affidavits, and correspondence, ensuring accuracy and compliance with legal standards.
• Demonstrated ability to lead and develop a department and its staff members
• Ability to effectively manage the work flow and staff
• Strong organizational and time management skills
• Strong commitment to ethics and compliance standards
• Effective decision-making skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Above-average Excel knowledge, including analysis, filtering, and V-lookup
• Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
• Be able to operate a computer, phone, or equivalent device
• Be able to complete a minimum of a 40-hour flexible workweek schedule
• Be able to read and comprehend position-specific documents and correspondence

Nice To Haves

• Minimum 1 year management experience in a team-oriented workplace (preferred)

Responsibilities

• Comply with the firm’s policies and procedures, client and firm work standards, and compliance policies
• Responsible for assigning employees their work schedules and ensuring they are followed
• Responsible for the proper training and full knowledge of the procedures for his/her teams
• Evaluate employees on a regular basis for performance and informing management of any concerns
• Responsible for tracking and monitoring activity of workflows for their teams
• Continually motivate staff and maintain a positive work environment
• Monitor and forward time off requests for approval, review time records and schedule changes, ensuring coverage in their teams
• Other duties as assigned

Benefits

• medical
• vision
• dental insurance
• long-term disability insurance
• life insurance
• compensated time off
• paid holidays
• 401 (K) with match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed