Document Remediation (Accessibility) Specialist

State of Maryland • Baltimore City, MD

1d • Hybrid

About The Position

This contractual position supports Maryland State Department of Education (MSDE) Information Technology Branch (ITB) - Accessibility Section in ensuring that all digital content meets accessibility standards during the redesign and redevelopment of the MSDE Website. This role supports the review, remediation, testing, and validation of digital content to ensure compliance with applicable accessibility requirements, maintain content integrity, and provide a seamless user experience throughout the migration process. The specialist collaborates with content owners, web developers, and project stakeholders to identify and remediate accessibility issues, preserve document functionality and formatting, and facilitate the successful transition of digital assets to the new web environment, ensuring that all digital content meets federal, state standards and regulations for accessibility.

Requirements

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Six years of administrative staff or professional work.
• Two or more years of experience in document remediation, testing, and validation of digital content to ensure compliance with applicable accessibility requirements.
• Possession of a motor vehicle operator's license valid in the State of Maryland.
• Consent to State and FBI (CJIS) background check.

Nice To Haves

• Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.
• Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

Responsibilities

• Evaluate and remediate digital documents to ensure compliance with Section 508 and Web Content Accessibility Guidelines (WCAG), including Microsoft Word, Excel, PowerPoint, and Adobe PDF files.
• Review, format, and modify electronic documents by correcting accessibility issues related to document structure, headings, tables, images, hyperlinks, forms, reading order, color contrast, and other accessibility elements.
• Conduct accessibility testing using automated and manual testing methods, including assistive technologies, to identify accessibility barriers and verify that remediated documents meet compliance standards.
• Provide technical assistance and develop remediation plans for complex or high-volume documents, advising content owners on accessibility requirements and document remediation best practices.
• Perform quality assurance reviews of remediated documents to validate accessibility compliance, maintain document integrity and functionality, and document remediation activities and outcomes.
• Review and remediate prerecorded multimedia content by evaluating and updating captions, transcripts, and other accessibility features to ensure compliance with Section 508 and Web Content Accessibility Guidelines (WCAG).
• Develop and maintain accessible alternatives for time-based media by creating and editing accurate caption files, descriptive text transcripts, and other equivalent content for prerecorded video and audio materials.

Benefits

• Subsidized health benefits coverage for themselves and their dependents (75% subsidized by the State of Maryland).
• Option to enroll in dental coverage.
• Option to enroll in accidental death and dismemberment insurance.
• Option to enroll in life insurance.
• Leave granted at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED